The UPS Store in Richmond offers expert packing, shipping, printing, and mailbox services. The staff is great, providing amazing customer service. They are very polite, friendly, helpful, and extremely patient. The store manager will step in right away to resolve any issues. A new kiosk makes returns easy with simple instructions and is a real time saver. Service is quick and efficient. This locally owned store has earned trust and business through consistently fine experiences.
Amazing customer service from Kai! From the moment we walked through the door, she was very helpful and extremely patient. I’ll be back to this store location for sure!! Thanks Kai!
May 2024
My previous 1-star review was towards UPS itself, not the local UPS Store. I confused the two and reviewed wrongfully. You guys have always been cool to me, so I'll make that five stars for you.
April 2024
Went in for a drop off and went smoothly. I didn't need to purchae anything, they had enough cashiers.
