The UPS Store in Richmond offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Customers report a consistently good experience with excellent and helpful customer service. Employees are very friendly, give guidance without frustration, and frequently go above and beyond their duties. Multiple reviewers state this is their only or preferred UPS store due to the convenient and great service, with one calling it the best experience ever at UPS.
The lady behind the desk, I don't recall her name, but she was extremely nice and very helpful
August 2026
Anne is very professional as well as personable. Even though I would probably pay less to mail my package at the post office I chose coming where I am welcomed and I have a confidence that I will be treated with kindness and respect. I highly recommend the office on Gayton in Henrico Va.
August 2026
Excellent helpful staff. Offers many varied extremely helpful and important services.
