Verizon's Richmond store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online, with options for free 2-day shipping, same-day delivery, and in-store pickup. Customers consistently praise the staff for their excellent customer service, with employees like Tiffany, Jamar, and Damon being highlighted for their professionalism, friendliness, and willingness to go above and beyond. Many appreciate how staff members quickly resolve issues and provide helpful, informative assistance. The store is especially valued for personalized support, whether helping customers find the right devices, update plans, or set up reliable internet in rural areas. Overall, Verizon in Richmond is known for friendly, attentive service and convenient options to meet various customer needs.
Jose is very nice to deal with and very nice building and staff
August 2026
Courteous, prompt, professional, and knowledgeable. LIGHT YEARS ahead in customer service, professionalism, cleanliness and respect than the 7720 West Broad. MUCH appreciated!
July 2026
Customer service was excellent. I think the guys name was Leon ( I hope I got it right) Thanks a million 😊
