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“Best transportation business in VA!! The buses are always clean, the drivers are kind, and their business is full of honest and kind people. Shout out to Dave who I’ll always be grateful to because he found my AirPods??”
“The Richmond, VA airport location (RIC) is staffed with helpful associates and quality vehicles. I rent from this location 15-20 times per year and always have.a good experience. Highly recommend!”
“Paid review by Spirit Tree Ministry Owner contact president of her make up company with her kids she independently cares for as many as they are. 16 body of a mother from youth for tomorrow as her kids are all on her lease for their safety”
“I had a great experience with this company and the Main Street location in particular everytime i called i spoke with a guy name Miles he was wonderful and helpful i really enjoyed his service he went above with helping me, thank you soooo much!”
“They went out of their way to get me a car to get home in another state after my car decided to celebrate 50k by needing emergency warranty work done lol. This location and the other 3 locations I had to speak with were all super nice and tried to help.”
“Always a good experience renting from an enterprise company, everything just as expected. There are never any unexpected charges, staff are friendly, and always get a relatively new and clean vehicle.”
“I'd like to share a special thank you to Penny, the Enterprise Branch Manager, who went above and beyond. Penny's quick support, kindness, and empathy turned a frustrating, scary situation into a more positive experience. Unfortunately, the rental car stalled out several times the day after receiving it for no apparent reason. The AAA towing company arrived within an hour of the car stalling out the last time. Penny understood and quickly resolved this, which truly meant the world.”
9AM - 12PM
5105 South Laburnum Avenue, Richmond
Car Rental
“I had an exceptional experience. This was my first time having to deal with renting a car after an accident. They were so patient and kind. The associate, Chris, has excellent customer service, even when there were customers who were a little impatient. They left out happy as well. Thank you.”
“Absolutely thrilled with my experience at Ride 4 Less in Lancaster! Mike went above and beyond from the moment I arrived. He was incredibly helpful, let me park my car on-site without any hassle, and didn’t try to overcharge or upsell me—just honest, straightforward service. I accidentally left something in the Vehicle, and Mike had no problem helping me retrieve it, quickly and without a bad attitude. He’s a true class act. You don’t come across people like him often—anyone would be lucky to do business with Mike. Highly recommend!”
“Great car sales and rental place. Clean car with no issues and great customer service and on the rental side they have different options and 24/7 customer service on road assist”
“Nate was so nice, came to the repair shop quickly, reminded me when the insurance was done paying and then came and picked up the car.
He made it sooo easy :)”
“Great service! The manager Chris answered any and all of my questions. Extremely professional and knowledgeable! Plus the store is fully stocked. I am definitely coming back!”
“Great service. Was hard to understand him in the start but he broke down and came to me where I could fully understand him and helped me where it was needed. He is there for his customers not for the money. Pays deposit back immediately. Would recommend them too anyone.”
7AM - 1:30PM
5312 W Broad St, Richmond
Car Rental
“I am genuinely surprised to see this place with a less than 4/5 overall rating. The location is a bit hard to find because the Budget sign isn't on the building and it just looks like a gas station, but I have never had such good customer service from a rental company. Everyone was very nice and knowledgeable. We were even given a discount after realizing we booked too small of a moving truck. They upgraded us two sizes and didn't charge us for the upgrade. I highly recommend these guys.”
“Unfortunately wasn't able to purchase a vehicle, but the dealer was very honest in answering my questions and very comprehensive in describing the vehicle to me. Based on this, I recommend them.”
“I love renting from this location, they all are very professional friendly and they take care of the customers the right way. I will not rent from anywhere else, but this location.”
6AM - 12AM
5700 Clarkson Rd, Richmond
Car Rental
7AM - 11PM
1 Richard E Byrd Terminal Dr, Richmond
Car Rental
“Horrible! Horrible! Don't do it! I've been renting here for years. It is always the same. Service is snail pace slow. Long lines. Not enough staff. Staff seems indifferent. Been waiting an hour already. Longer to fly from Atlanta to Richmond than to get my reserved car from Payless. 6 people ahead of me. 7 behind. We all look frustrated. Also, cars are not the best. One car was not clean. Don't sabotage yourself. I implore you. Rent from somewhere else. You get what you pay for, hence the name is appropriate.”
“This is a small joint, and I was skeptical, but the staff were extremely friendly and seemed to know all of their other customers really well too. I'm honestly shocked, what a great experience from top to bottom.”
“Finally this place has good people to run.i can tell them different before and now .very great customer services and polite behavior.always I will get car from here.they care business and you need that kind of people in this country.thanks again”
“Brian and Miss Tee were Patient, Kind and worked with my budget and time!
Highly recommend, they'll take debit too over credit card ? ? thanks for getting me on the road again”
8AM - 11PM
1 Richard E Byrd Terminal Dr, Richmond
Car Rental
“Our flight was delayed four times and we didn't even up getting in until 1:30am but the incredible man behind the counter was standing by to make sure everyone got their rentals. I actually rented through a different company (they were closed ?) and he still stuck around to help me. He gave me some good advice on editing my previous reservation. The absolute definition of going above and beyond!”
7AM - 11PM
1 Richard E Byrd Terminal Dr, Richmond
Car Rental
“The entire team at this Hertz location is fantastic. Camille is simply awesome and always super attentive to the customers' needs. She remembers my name and greets me from afar when I come up to the window. She is professional, friendly, and responsive. She is to be highly commended.”
7AM - 11PM
1 Richard E Byrd Terminal Dr, Richmond
Car Rental
“I had a great experience with Budget Lost and Found at Richmond International Airport. I forgot my iPad in the car and realized it when I was 5-6 hours away. I called and talked with Ms Melinda. She was very helpful and immediately started looking for the iPad. She located the car and found the iPad. It was all done within very short time. I told her to hold onto it and I’ll pick it up on my way back. She did accordingly. When I went to her office, I got late and she had just left for the day. When I called her, she came back immediately and gave me the iPad. She was great and helped me in every possible way to get my iPad. We rent cars from budget from time to time, and we always have good experience with them. But Melinda totally wowed me and I am very grateful to her.”
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“I had a great experience at this Enterprise location. After my car broke down on a road trip, Bradli went above and beyond to help locate a car for me on a holiday weekend so I would not be stranded! The rest of the team was very kind and professional while I waited. Thank you all so much!”