Verizon's Midlothian store offers a convenient and customer-focused experience for mobile, 5G home internet, and business needs. Customers appreciate the friendly and knowledgeable staff, who consistently go above and beyond to assist. Jackie, Elijah, Devin, and Brycen have been highlighted for providing exceptional service, helping with everything from account issues to phone upgrades and transfers. Many visitors report quick assistance, even on busy weekends, and express satisfaction with the in-store environment. The store also offers online appointment scheduling and order placement, with options for in-store pickup and fast shipping. Kevin has been recognized for his efficient problem-solving skills, resolving internet issues swiftly. Overall, customers recommend this location for its outstanding service and supportive team.
Way better customer service than AT&T down the road! Walked in and was met with nothing but help. Haven’t even decided if I’m going with Verizon but I probably will based on the experience at this store. Victoria is who I mostly dealt with and she was great!
April 2025
Good customer service, wait time was a bit long. Need more staffing.
April 2025
Jackie and Elijah went above and beyond to try to help us with your account. Great customer service, very friendly. Will continue to go to this location. Do not recommend the Courthouse/Hull St location.
