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“I stopped in looking for shoes to help with plantar fasciitis. Kay was extremely helpful and patient. She measured me, brought out options, and really tried to find the right fit. They didn’t have my size in stock, but the service alone was worth recommending. Great experience!”
“I was in a hurry, and needed some pants for an event and Anessa or Vanessa (I can't remember her name) helped me out. She did an amazing job, really knew her stuff and worked with my sense of time. She was truly fantastic as it was my first time in the store. I plan on going back, and I highly recommend the establishment.”
“Two weeks ago I bought two pairs of pants for work there not understanding how men's sizing works and I tried them on could not fit me. I come back today thinking I could not exchange them because I didn't know my size and just wanted a refund. The workers were so helpful and let me try on the next size up till I found my perfect size and let me exchange both pairs even though I ripped the tags off one pair thinking I could wear them work and fit me. Honestly I would go there for any work needs from new safety Boots to a brand new outfit to work in. The staff is so very kind I'm grateful they are close by.”
“I went in for a refund on a pair of shoes that I had brought back in March. The cashier (Merika) was very professional and helpful with helping me. KEEP UP THE GOOD WORK !!!”
“I was in search of some inner soles to transfer from shoe to shoe since I work on my feet a lot. My feet often get sore after a while, so I stopped at Saf-Gard to find the right fit. Did I ever. India was phenomenal! From product knowledge and customer service, down to knowledge of feet and how they can impact other parts of the body (my back), she was a great help. I’ve worn the inner soles for a few weeks now, and I’m very pleased. If you plan on finding the right fit for your feet, whether it be for work or casual dressing, Saf-Gard is the place to go and India is the person to help you out.”
“I always struggle to find boots because of having wide calves and wide feet but Nick went above and beyond and helped me find a pair and also had great knowledge on the fit of the boots ! They also mink oiled my new boots as well as my husband's boots that he bought elsewhere. My husband also bought a Stetson hat that they priced matched on ! We are very happy with our purchases overall and plan on returning.”
“Erica was super-friendly, knowledgeable and helpful. This store has top-notch customer service, and even the staff not waiting on us were welcoming and engaging. I bought three pair of shoes (Pumas, New Balance and Saucony) for under $135! We will be regulars here!”
“Yesterday afternoon, I visited Foot Locker Kids at Patrick Henry Mall in Newport News, Virginia, to buy shoes for my daughter. The experience was fantastic. Although they initially couldn’t find her size, Schujwan G, who assisted me, was very kind and didn’t stop searching until he found it.
The customer service was excellent very attentive and friendly and the transaction was quick. Additionally, they informed me about a survey on the receipt that offers a $10 coupon for my next purchase.
I absolutely loved that! We will definitely be back.”
“It was my first time here and it was a great experience. Henry, the store associate, asked if I needed any help and proceeded to look up their stock available online. I ended up buying a different size shoe and the checkout was easy. Would love to see more discounts on the shoes on sale. I plan to return for future shoe purchase for the family.”
“Helpful, kind store associates. Store is organized, neat, and clean. Relatively good selection of different types of seasonal shoes/sandals/sneakers/boots. Personally, I would like to see more name brand arch support shoes and comfort shoes (all types and brands) that are trendy and stylish for all occasions. Keep up the excellent customer care! It doesn't go unnoticed!”
“Aiden was amazing. He assisted us as soon as we walked in the store and was also running around everywhere! I appreciate the good service, had me buy two shoes because he didn’t have me waiting and contemplating if I want to buy shoes or not.”
“Great store and good customer service. Love the quality clothes and shoes but it is a little pricey. I dressed my daughter in OshKosh B'Gosh and Carter's clothes when she was young and now I dress my grandkids. Love the neighborhood store atmosphere. It's one of my favourite stores I will go back to over and over again when they have good sales.”
“Fantastic store! It was my first time there! I wasn't able to find sneakers for me but I did get a pair for my grandson! Reasonable prices and they give military discounts. Very friendly and helpful employees! Will definitely be going back!!”
“The staff was amazing, friendly, and extremely helpful. Justin in particular helped me with my shoe choices, very funny and patient... I had 5 young kids/toddlers with me and instead of the staff getting annoyed, they were extremely helpful! Thank you so much for such a great experience ?”
“They made it real easy for us to make our pick ups out and inn less than 15minsGood shoe SIZE selection because thats always my issue when buying my size !Staff was on it they ALK had good customer service , checked to make sure we were satisfied and like I previously said they made it real QUICK AND EASY down to checking out my receipt was emailed INSTANTLY!!”
“Incredible selection of high end sneakers found in Patrick Henry Mall. This shop just opened on October 2 when they gave away $1500 worth of shoes and gift certificates. Manager Justin Palmaz is knowledgeable as is the rest of the staff and owners. They will answer any question and are sneaker heads themselves. Whether you're looking for a collectible pair of Air Jordans or a pair of funky Adidas, Kickz has a shoe for you.”
“Went shopping for my husband, and Bailey was incredibly helpful. She was professional and provided informative details about the brands for both males and females. I initially came in for one item but left with three. Her friendly and personal approach made my shopping experience truly enjoyable.”
“Experienced great time at this store. Excellent customer service given by India. Sry, didn’t remember last name store has two employees named India but the older one I’m talking about & khamari.”
“LOVE! Giving 4 out of 5 stars because I have noticed throughout the years that the material feels a bit cheap, however, you are still able to find nice quality (just make sure to try on first) and there is always a sale!”
“The remodel looks nice but they have a little box size area for woman. Today 12/06/20, my daughter and I visited DTLR and We were greeted by DTLR Customer service ? Ayanna. So polite, informative with a Wonderful attitude and great attitude. Thank you Ayanna”
“Earnest did a great job finding my shoes after I was told they weren't available. He is truly a guy that works for the benefit of the store and makes your buying experience awesome, shows kindness, rightfully. Truly a guy that deserves the best.”
“Well this was the 1st time that I've ever been in this store. My 16yr old granddaughter saw some sneakers that she wanted . So we picked up her sneakers & a 3pc track suite for her 4yr old brother.”
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“This was my first and second visit to Point 2. It took me two trips to get the right shoes. The staff was very helpful and accommodating to my needs. Getting a good fit is always difficult for me, so I needed all the help that the staff happily provided.”