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“I was having issues with upgrading but the customer support here was IMMACULATE. Da’shala literally went above and beyond to help me all 4 times I came in. Everything was sorted and it was a great experience.”
“I came in with a broke phone and left with an upgrade ! Great service and friendly people but big shout out to Montrel who was amazing and very Knowledgeable about the company and the options I had available to me. I recommend anyone in the area to visit and ask for Montrel ! Thank you again for the great service.”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“I recently visited the T-Mobile Experience Store# 4SDN, and had the pleasure of being assisted by Angela Leslie, Senior Mobile Expert. Angela was incredibly knowledgeable and walked me through everything I needed, from setting up my new phone to making changes to my cellphone plan. She was personable, friendly, and made the entire process smooth and stress-free. Overall, it was a great experience, and I left as a very happy customer. Highly recommend Angela for anyone needing expert help and excellent service”
“LIFE. SAVERS. Infinitely patient and professional while we were in total meltdown mode over a suddenly destroyed iPhone. Alex, Ariel, and the rest of the crew not only helped us replace a phone in record time, but also helped saved money on our future monthly bills in the process. THANK YOU!”
“Aaron Custis provided outstanding customer service! He was welcoming, courteous, and accommodating when I walked in. I had issues with a business account, and even though it was a complex matter, he was very knowledgeable in knowing how to fix it. Although it took a while, he patiently took on the task and made it easy for us. Thanks Aaron, you’re a keeper!”
“Helped within minutes. Eric assisted me with everything that I needed upon purchasing my new phone. Gave me his personal insight and professional opinion. Loaded up all the files from my old phone to new phone, suggested me a case, and installed my screen protector for me. The entire staff was helpful as well and really friendly as well.”
“I have never seen a better place. But there is more to it than doing a better job. My husband and I decided to change our phones after a long research. This place offered the best deal for our budget. We visited them several times. Of course it took a long time to finally get everything sorted out, change our lines, transfer information... Mr. Bryan, you are truly a great representative. We are grateful for your kindness, patience, professionalism, help and hospitality. I must admit that I will pray for you to be in a better place in the future because you made our bad day better with your sincere service. Thank you Cox team, thank you Bryan...”
“today Josh was very helpful in helping me decide on my new phone. He also took time to explain the benefits of giving T-mobile internet service a try. he set up everything for me so that i could just plug it in at home. I noticed while waiting another salesman patiently trying to find a solution for another customer who really didn’t know how to explain her iCloud problem however he was very helpful and professional.”
“I went to this location after being cursed out at the Providence Road location. The service representatives at this location were extremely kind and thoughtful during the whole visit. I was able to complete my purchase an upgrade 2 iPhones and received 2 iPads through the promotions that they were running. I am extremely happy with the service that we received especially after the treatment that we received from previous location.”
“Never a line, superior customer service. If you are indeed looking for service or even have any questions look for Britni, she's always smiling and willing to help”
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“It did not take even 15 minutes for Miss Mia to help me with my problems and my concerns, very knowledgeable and knew exactly what to do. Thank you. I’ll be returning.”