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“Has a better selection of accessories for long hair than any other place I've found in the Tidewater area (like barrettes and elastic ties that don't tear your hair out when you remove them).”
“This store is much better than the Newport News store, cleaner, more helpful associates. products are presented well. Used our 20% coupon and our 10% military discount. stocked up on a lot of things. well worth going.”
“Diamond and jaqlen (sorry if I spelled it wrong) where amazing I didn't catch the manager they where nice too the store is always clean and smells nice always organized never crowded or bad service thank you for being amazing !!!”
“Great deals! The fella that helped my granddaughters check out was very nice and showed them how to check out on their own. They now want to be cashiers ??”
“Really like this store. It's the way Big Lots was when it first opened. Lots of cool stuff like books and comics, toys, electronics and more. Such great prices”
“I had a great experience shopping at Big Lots in Hampton! The store is clean, well-organized, and has such a wide variety of products at really good prices. From furniture and home décor to snacks and everyday essentials, they always have something new to check out. The staff here is friendly and helpful, making the shopping trip even better. I especially love how easy it is to find great deals without feeling overwhelmed. Definitely one of my favorite spots for both bargains and unique finds!”
“Nice employees I can usually find what I'm looking for however they had apparently just gotten their truck in and it was crowded in the aisles . Being a former Mngr for Family Dollar and Dollar General ,I know first hand it can be challenging trying to stick and price change when your store foot print is small so please give grace when you are shopping in these conditions”
“I would like to acknowledge Asyah her professional customer service, in helping with questions on accommodating on where the restroom was and keeping me informed. Thank you”
“Been a faithful customer since they opened this store. It’s about 2 Blocks from my house and it’s almost always very clean and well stocked and the customer service is great! Glad they are there because it’s very convenient. Thanks Guys!”
“I went earlier today . And Ms. Tasha took great care of me . She is always so friendly . She needs a good raise.
I'm not sure if I spelled her name correctly. This store is always stocked very nicely ! Love this location!”
“I always go there the worker's are very friendly. If you need help they will help you. They speak to you every time you come in the door. I go there so much they no me.”
“Every time I've been in this store a couple of things have always stayed consistent; first, they have always looked like they are just moving in, lol, what I mean is there is always big wheeled stocking carts out, at least two or three, with anywhere from 2-4 or more employees stocking shelves with the goods on them. The store also looks on the "newish" side (although I know it's been there for years) because it is always so clean inspite of being relatively busy, or at least patrons coming in steadily throughout the day. Finally, let me say, I never been in any store in recent years that had a more helpful and friendly staff. For that courteousy, that is, the lost art of customer service, more than all of the above mentioned, I thank you!”
“They are great the workers are wonderful people they help you and they have everything that you possibly desire I love the quilts and they are fantastic the price is good for all of them goods roses the place where everyone needs to go”
“This rating is about manager, Brittany and how exceptional she is as a member of leadership at Dollar Tree. I happened to be in line as Brittany had an interaction with an unnecessarily disgruntle and belligerent customer. She tactfully and professionally handled that situation. When it was my turn at the register, she was so personably nice, patient and friendly.. Actually, she showed the same demeanor with every single customer that she interacted with. Demonstrating what an outstanding customer-centric shopping experience truly means. Kudos to Dollar Tree for having Brittany on the management team! Dealing with the public is difficult but she conquered that challenge and exceeded my expectations incredibly well. Thanks Brittany!!! You rock!! Deserve five stars ⭐️ ⭐️⭐️⭐️⭐️ and a bonus ?!”
“Many choices! The day I went was very cluttered (looked like new deliveries) and there were two employees, both ladies, who were very professional ? but could have used some help.
Management - look after your employees and provide some security.”
“Best Dollar General in buckroe. 5 min before closing the two workers on duty welcome me in to get my melatonin. I believe they was tired and ready to close to get home to their family on this cold night in Hampton but they didn’t show it. They was helpful, had a sense of humor with good energy. I was pleased and thankful. I went to family dollar first across the street 8 minutes before 10 and they were closed. When they wasn’t supposed to be.
Dollar General is the best.”
“BIGG BIGG difference from the one on Lincoln!! Wow. It is so neat and clean and organized. Staff is helpful and not too much traffic. Might be my new fav dollar tree in Hampton.”
“The cashier Richard is always so nice & welcoming and the Manager Kimberly had the store stocked very neatly when I visited yesterday. Valentine's Day choices were galore. I wanted to do a survey but it is no longer on the site. Thank you to my neighborhood store and always having what I need.”
“I found what I was looking for and I found it. I ran out of pet waste baggie and I happen to be at the right place and the right time. Dollar General is right down the street from soap and suds on West Mercury in Hampton”
“Cashier was very polite and professional. She is workin wit a cast on her foot. Poor sweet woman. God bless her and I for giving her a job. She a true asset to ur company I will be back.”
“I haven't been to particular Family Dollars in about 4 yrs but I tell you it's still nice and clean, the cashier is friendly and sense they have reorganized it that I felt like I was in a brand new store for the first time and about to find all the thing I need to keep my home extremely sanitizer since the beginning over this strain with this COVID.Thank you.”
“The new management that had tooken over the store has done a make over . She is in there day night all day if that long as those shelf’s are stocked . First time
I get to say this location has chosen a leader”
“I love shopping at Roses, in Grafton, VA . But I have noticed there is a very high turn over in employees. What are you paying these workers. Always a bunch of new faces. What is going on???”
“What gives this store 4 stars? I was asked by an employee if I needed help. It was refreshing. The store is large, and has hundreds of items and you could probably find most anything you need. It was fairly clean, no lines, and just made me happy to know it's there, convenient and has employees who actually HELP customers. Thanks guys!!”
“my dad works here so yayayya and they have the best milk i love the strawberry and eggnog milk. + everything is so cool including the halloween makeup and the toys those are my favs about the store”
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“Although there was a problem with my pickup order due to an online system out of the stores control, the staff were so kind about everything and super apologetic. The manager was really sweet and personable and made the overall experience better. Great customer service!”