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“Excellent, knowledgeable staff. I have worked with Kathy. Simply put she knows what she is doing and gets it done. I have worked with others and have been pleased.”
“This store always has what I am looking for even when I’m not looking for it. The staff always check and make sure you can find what you are searching for. Such a courteous staff. Store organized and appears pretty clean. I will always come back.”
“Staff was friendly and helpful. Got a really good deal on floor model washer and dryer but beware the clearance flyers put on them as to the item may not be eligible for the additional 20% off. Mine wasn't I was told but they still took it off after the MGR was called.”
“Lowe's on Portsmouth Blvd in Chesapeake, VA, is a well-regarded home improvement store, receiving generally positive reviews. Customers appreciate the variety of products available, particularly for construction, gardening, and home improvement projects. The store typically opens early and stays open late, making it convenient for shoppers.
However, some customers have noted staffing issues, mentioning instances where they had difficulty finding assistance on the sales floor. Despite these occasional concerns, many shoppers express a preference for Lowe's over competitors like Home Depot, citing a more enjoyable shopping experience.
Overall, while service can be inconsistent, the product selection and store layout receive praise. For more details, you can check their profile on review sites such as Loc8NearMe.”
“Me & hubby went here to get an Augger for a stopped up toilet. I am from IL and it seems the customer service in Home Depot is typically the same, which is not a good thing in my opinion. When entering the store, no one ever speaks or greets you. Also, as you walk through the store, the associates never ask "is there something that I can help you with"? It's like they are trained "if the customer doesn't say anything to you, then you don't say anything to them"! Like I previously mentioned, this appears to be a standard practice even back home. I gave it a rating of "4" because the product we needed was in stock and we used self check out, not because the customer service was great! Home Depot, you must do better NATIONWIDE!”
“Garden section offers SUPERB service! Two employees helped me get a cart because they were almost nonexistent inside the store! One of the employees volunteered to mark down my selections from $7 to $4 per pot. I saved a lot of money! I highly recommend the garden center. Beautiful quality plants everywhere!”
“First time at this location, in desperate need of a small moving vehicle THAT DAY after UHaul on Military Hwy in Norfolk failed to have the vehicle I reserved available for me with no apology, no offer to check other locations, etc. >>> “Bobby” in the rental dept saved the day- he was awesome. Super busy, knowledgeable and provides descriptive, helpful instructions on operating equipment (from what I reserved as 2nd in line), and this while being super busy and answering the phone. Very nice guy, absolutely great customer service. Would visit this location again solely based on his good customer service.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I am not usually a big fan of this location because they never have sufficient stock and some of the employees are extremely rude. However recently I had to visit this location cause it’s closer to home and we are currently in a project. Desire and Jermaine Creekmore were both Extremely professional, patient and courteous during our several visits in the last 3 weeks. Thanks for finally hiring quality customer care associates. They are the reasons for my 5 stars.. Still disappointed in the lack of stock. This is store # 1593
M”