Express is a store where customers can find great clothes on sale, including suits and dresses. The customer service experience varies. Some employees are exceptionally helpful, kind, personable, and professional, going above and beyond to assist with finding items in stock at other stores or fitting different options. Managers can also provide exceptional assistance and fair sale prices. However, other staff members can be childish and rude to guests, and the store is sometimes understaffed, leading to waits for checkout. The store layout can be messy, but customers report finding items they love.
Went in looking for some very specific items and Catherine was super helpful today! All staff members were very friendly but Catherine gave me some great suggestions!
May 2026
I visited this store 4/24/26 and was helped by Taylor. She was nothing short of amazing! She was so helpful and helped me to find exactly what I needed, as well as helped me understand the discounts I had available to me! Thank you Taylor for a great experience!
September 2022
I found a lot of great clothes on sale (through the mess I might add) but I watched the employees be childish and rude to several other guests. Leaving this review in hopes that management might do some cultural training with staff.
