The Home Depot is a hardware store that offers a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies to meet home improvement and gardening needs. The store aims to help tackle any project, big or small. Many reviews highlight great customer service, with a knowledgeable and friendly staff willing to help, go above and beyond, and provide expert advice and helpful tips. The rental department is also noted as a positive feature. However, some experiences mention service issues, such as staff not greeting customers, problems with order systems, and occasional inaccessibility of store items like carts near closing time. Overall, it is described as a good, all-inclusive hardware store with a great team, though mistakes can sometimes occur.
We were looking for an obscure light bulb. Dan The Man went out of his way to help us. He looked at other HD stock. We called Short Pump but although they indicated 12 in stock, none could be found. He then found stock across the river. We went there and purchased 3 packages! He went above and beyond.
May 2025
Rental department for the win, open all day Sunday, staff was knowledgeable about motorized plumbing snake, gave me helpful tips, I was able to clear drain, saved a sunday plumber fee and wife thinks I'm awesome
May 2025
Home Depot, is one of the best hardware stores around. I had a wonderful experience friendly staff, willing to help, and go way above and beyond..
