Home Improvements in Richmond, VA

“I needed new wiring and socket for two chandeliers and was taken directly to the right place to find what I needed. I am always given the help I need at Lowe's!”

“Two thumbs up to Mike at the Pro Desk of Home Depot, Carmia Way, Midlothian, VA. Mike was easy to find, answered our questions, helped us load our door onto the cart, and helped us load our door into our truck. After visiting Lowe's first and searching the store but finding NO ONE even interested in helping us, it was refreshing to discover Mike at Home Depot. Thanks, Mike, for your friendly professionalism. You have made us Home Depot fans for life. Mike deserves a raise!
~~ Harry and Barbara Markland”

“Such a great experience. The staff at Saron were wonderful to work with. We were not excited to be “sold” on a countertop like a used car, but here they were happy to just talk about what we wanted and give us the options they had. Casual conversations led us to the perfect counters for our space. Such a simple measurement and install, all the staff were friendly and easy to work with.”

“What are awesome job they did to my roof. It needed a lot of wood changed out since it was the old one by six planks the material the colors. Everything is spectacular with all the different kinds they have and did excellent job. I think I’m very much.
Michael Boudreaux”

“This review is for Deborah and Deborah only.

Deborah, you saved me from painting my whole wall when you successfully color matched my paint and I was able to cover up old swatches of paint on the wall. When the first person tried to color match it and failed, I was ready to just buy a whole new paint can to do the walls — but you saved me! My wall looks like it did before I messed it up 8 months ago.

You deserve everything good coming your way. Thank you Deborah!”

“I finally have some time to send a BIG thank you to Michael at the retore in Chesterfield.

I’ve been visiting the ReStore at Chesterfield Towne Center consistently for the past few weeks, and every single time, I’ve been warmly greeted by Michael. Whether it's a cheerful “Where have you been?” or “I haven’t seen you in a while,” his friendly and familiar energy makes walking through those doors such a joy. Even when I was just there the week before, he still made me feel like a valued guest.

Michael creates such a positive and inviting atmosphere—it truly transforms the shopping experience. As a realtor, I often look for creative giveaway items, and during one visit, I spotted some beautiful bottles that would be perfect. When I mentioned this to Michael, he didn’t hesitate. He said, “We’ve got a few more in the back,” and came out with not just a few, but eight boxes! When I asked if there were more, he smiled and said, “I got you,” and came back with the rest. Thanks to him, I was able to purchase them all—and left with a cart full of treasures and a heart full of gratitude.

Michael also remembered that I love gardening (how sweet) and kindly reminded me that the potato slips had arrived. I was so excited I practically ran to get them! His thoughtfulness and attentiveness go above and beyond.

I honestly don’t know what I’d do if Michael wasn’t at the ReStore. He is the heart of that location—kind, gracious, and always ready to help. He makes every visit worthwhile, and his presence is a true gift to the community. Thank you, Michael, for always going the extra mile (just for me :) I know for everyone who enters the store!”

“Recently bought a house so I have been in this home depot far more times per week than I really expected to be in my adult life. I really underestimated how much of my budget now goes to spending 50$ at Home Depot 2-3 times a week.
Fantastic staff. I haven't run into any employees who haven't been kind, patient, and flexible with what I need to get my project done. Particularly Joe, I am so excited to see Joe working and get his help, he's always very sincere and curious about what I'm working on and can make what seems like a frustrating problem turn into an opportunity to make something cool! Thanks so much!”

“I had an issue with flooring and the store manager was amazing. She was able to help me out and this is why I come to Lowes instead of Homedepot. Thank you Fatima and you run an awesome store.”

“I always enjoy the garden shop at Lowes. I happen to be looking for mosquito tablets that you add to standing water. One of the sales associates took me right to them.”

“When I first started shopping at this store I did not have a good impression. Customer service was lacking. I made sure when I shopped I knew what I wanted got it and left. Didn’t ask any questions . Sometimes I needed to return items but would not because of the customer service. But lately it seems to be changing. The floor associates are helpful, they ask if you need help and they take their time with you. I want to give a shout out to Robert in plumbing!!! I have been in the store on two occasions and he has been more than helpful and very friendly.”

“I just had a great customer experience at Lowe's. I was looking for lava rock and I asked Spencer where it was. We were inside and he took me all the way outside to the garden department right to the lava rock. He went and got me a cart. He picked up the bag made sure there were no holes, and put it in the cart. Totally above and beyond. Thank you Spencer. June 8 in case you have more than one Spencer.”