The UPS Store #3557 in Richmond is a locally owned business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Located in the Cary Court Shopping Center, the store is known for its excellent customer service and knowledgeable employees. Reviewers highlight the helpfulness of staff members like Preston and Tyrell, who go above and beyond to assist customers, even during busy times. Many customers appreciate the quick and efficient service, with tasks completed in a fraction of the time compared to other shops. The team is consistently described as courteous and attentive, creating a positive experience for everyone. Visitors are encouraged to stop by for assistance with their mailing and printing needs.
I had an excellent experience at this store printing a few things. The staff was really friendly and attended to all costumes very well while I was there.
January 2026
Took a package in January to Carytown store sending to Georgia. Person didn't receive by a while went in store. Package had to be picked up at post office and I paid for ground delivery. Clerk said he would call me and let me know what happened the same day I went in. I have not heard from him this is why I'm doing this... read full comment
December 2025
Staff friendly & efficient even during Christmas rush! Excellent service!!!