Verizon's store in Richmond offers a range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store appointments and convenient services like free 2-day shipping and same-day delivery where available. Many customers have praised their experiences at this location, highlighting the knowledgeable staff. One customer mentioned a great interaction with James, who helped them find a phone at a good price. Another customer shared a positive experience with LaDaryl Kinchen, who took the time to explain different plans and set up their new phone, restoring their trust in Verizon after a previous bad experience. Additionally, feedback about the staff’s professionalism and support has been overwhelmingly positive, with mentions of George and manager Dara providing exceptional service. Overall, customers appreciate the helpful and friendly atmosphere at this Verizon store, making it a recommended destination for mobile needs.
Very long (1,5 hrs) wait times and apathetic, dismissive staff. Had to come three times to upgrade phone. Not bc of issues on our end, just no one to help then disinterested staff with inconsistent info.
June 2024
My man James was very knowledgeable and helpful and helped me get a great phone at a great price. I love the store and I highly recommend. Ask for James, he’s the best.
May 2024
Verizon just needs to play fair, and let my stimulus and cash app hit HONESTLY, without scams alert… cuz i get plenty. But nevertheless im fed up
