Verizon's store in Richmond offers a range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store appointments and convenient services like free 2-day shipping and same-day delivery where available. Many customers have praised their experiences at this location, highlighting the knowledgeable staff. One customer mentioned a great interaction with James, who helped them find a phone at a good price. Another customer shared a positive experience with LaDaryl Kinchen, who took the time to explain different plans and set up their new phone, restoring their trust in Verizon after a previous bad experience. Additionally, feedback about the staff’s professionalism and support has been overwhelmingly positive, with mentions of George and manager Dara providing exceptional service. Overall, customers appreciate the helpful and friendly atmosphere at this Verizon store, making it a recommended destination for mobile needs.
Jaden Phillips helped my son and I for almost 2 hours. He fixed a problem, showed me how to transfer, and was really patient with us. My son loves his new S25!
December 2025
Jadn helped me through my process of getting a new plan and a service discount added as well.
December 2025
Great Experience, Jaden was a big help with our transaction.
