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“I had the absolute pleasure of meeting with Natalie, Jennifer, and Jereomy from the recruiting and technology teams at Blue Eagle Credit Union. They genuinely care about their organization, and I'm confident that Blue Eagle will have a prosperous future with them there.”
“Tanya is phenomenal and is very friendly and knowledgeable about what she does. She guided me and helped me along the way without any issues! Absolutely love her!”
“I love working with Becky Price she makes it so easy to work with her. It doesn’t matter how many times I change my mind she is so patient and wonderful to work with! I have worked with Becky on several types of loans over the years and she is wonderful to work with and always willing to help! Thank you for all you do!”
“First Bank and more specifically Kevin T. Reeder have gone above and beyond any expectations I may had originally. Personal conversations, understanding of my vast travel plans, and the ability to make my loan occur are only a few of the benefits of working with Kevin and team. I highly suggest working with them and trusting them with your mortgage needs.”
“We got excellent customer service from Larry Jones in setting up our new accounts. He went out of his way to give us a great experience geared to our specific needs. Great bank and stellar employee.”
“I have a question.
I am a Woodforest customer and I want to get rid of some coins.
Is there a coin counting machine there or do I need to have the coins rolled up?
Thank you.”
“Angie has to be one of the most knowledgeable people with a keen sense of understanding her clients. We have worked for three years trying to find our home at SML. Patiently she worked with us as we navigated the market through Covid years. Always being there, answering questions and giving us advice on the mortgage market as it transformed. She came highly recommended and I truly understand why. Thank you for being you! We have found our dream home at 68 years old! Never too late.”
“I needed change for $10 bills and even though I don’t bank there I was not able to get my change but was treated with respect and kindness. The clerks name was Sienna and was very pleasant and helpful”
“I’ve been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located downtown, right across from the post office. Street parking is available (1 hour free).”
“This is the best, Carter Bank and trust branch in the Roanoke Valley the best customer service did the best personal relationship that I’ve been doing business with for five years all the rest of the banks act like I’m a new guy on the block and my money means nothing. These guys really take care of me here at home. This is my home bank. Special shout out to Lori, Ryan and Dana.”
“Kierra Price and the loan team are excellent. I went through a family tragedy and needed to secure a loan. They worked with me during the entire time to ensure I would be able to get my name on the car title. I thank them emmesely for their empathy, understanding and support Respectfully James G.”
Closed
3562 Electric Rd, Roanoke
Banks
“First off, the bank itself is gorgeous, but the best part is it's employees. I always love dealing with Angie. She is so knowledgeable and really goes above and beyond every time. I mean, they give their employees a "bring your dog to work day" is there ANYTHING else that you need to know? Yeah, didn't think so.”
“Katie in the lending department is an absolute pleasure to work with. Katie was very accommodating and answered all my questions, and it was a super fast process.”
“The team at HomeTrust Bank is exceptional, the best I have ever had. I have had experience with several other banks across the US, over my 55 years of working professional, but I stayed at HomeTrust Bank because of this amazing team. I have been treated with utmost respect, and my needs were always quickly addressed-from local to international banking. I love how they greet me with my name and make me feel as the most important person for them. Thank you Linda and Precious from Roanoke, VA! You are AMAZING!”
“I've been banking at Woodforest for years for both business and personal purposes, and I have has a great experience. The team there provides excellent service and have on many occasions gone above and beyond help me. I highly recommend banking there.”
“I needed something from my father and its personal but, they are very protective of personal information and very professional about it. I love this branch over any other I've visited! Thank you, even though I'm the daughter who is very close to taking over what needs to be done for my daddy, they did an amazing job, not good for me, but protecting my daddy, that's what im thankful for!”
“Sarah was absolutely phenomenal. She walked me through everything and made me feel like I have someone who wants to help and that I’m not just another person passing through the office. She went above and beyond to help and I really appreciate it”
“The staff are always so friendly and willing to help. I have been banking there for years and love this branch! Go see them sometime and they will treat you with love! Tell them carmen sent you.”
“Listened to our needs , and was forthright about investment options. Mr McFarland didn't use hardsell techniques to sell something we were not comfortable with.”
“Had a great visit with James, very polite and knowledgeable. This bank on Brambleton has mostly new members. I really liked the previous staff but everyone moves on I guess.”
“I came in to get a document notarized and solve some issues with my account. I was thankful to work with Crystal who was able to help with the document and resolve all of the problems in one go. She was very helpful and kind to my fiancee and I. I'm glad to live near this branch as a Wells Fargo customer, my experiences are always excellent and I'm thankful for their kind and resourceful staff.”
“This branch is AMAZING. Andrea really does everything she can to help and make all processes as smooth as possible. The tellers are always friendly and happy to help. Ive been a member since 2018 and I can honestly say moving to Freedom first was the best banking decision I have ever made.”
“We have been a customer for years. We have ALWAYS received the beat customer services. Amy, Sarah, Rachael and entire staff are excellent, friendly, knowledge and helpful.”
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“Mary makes it easy! That’s a fact! If you’re not a member yet you’re missing out and if you are you know already how helpful everyone at Blue Eagle is! Thank you all for being there when needed”