Hardware Stores near Ashburn, VA

“I rented an equipment today from the Home Depot Tool Rental in Ashburn, and I had an excellent experience thanks to Aran. Even though he was clearly short-staffed and handling multiple customers, he still took the time to work with me one-on-one and made sure I fully understood everything.
Aran was extremely patient and thorough in explaining how to use the equipment, especially when it came to safety. He didn’t rush through anything and made sure I was comfortable and confident before leaving. That level of attention and care is rare, especially when someone is busy.
What really stood out was his professionalism and willingness to help despite the workload. He stayed calm, answered all my questions clearly, and made himself available if I needed help later. That kind of customer service makes a big difference.
Overall, this was a 5-star experience. Aran is knowledgeable, dedicated, and truly goes above and beyond for customers. I would absolutely recommend renting from this location because of him.”

“I applaud the store manager Brad for his attention to detail and willingness to help a customer. I was struggling lifting a 4'×8' piece of plywood onto my cart for a few minutes until Brad walked by to offer me a hand. There were others at the register that probably saw me and didn't help (but that's another story). He helped me load the plywood onto the cart and even found me someone who would help me get it cut into my desired size. Unfortunately the cutting machine was down and I couldn't purchase the wood as a result. Brad then offerred to put the wood back. This is the type of customer service that is lacking at most retail stores, even at big chain home improvement stores. I truly appreciate that the store manager would take time out of his day to physically help me. Thank you again Brad!”

“I love this hardware store! If they offered a place to hang out, I would! John and his team are always willing to help and I can find everything I need. We need to support our high quality, great service businesses! This team is worthy of our support!”

“This was the first time that I've visited this location and it is just like all the others, AWESOME!!! Fast, friendly, helpful and knowledgeable service!??? I've got 33 years experience in plumbing shops and VAMAC is my first choice every time! You can't possibly beat the prices and service!”

“I only wish I could give Woodcraft 10 stars!I'm starting to get into woodworking and wanted to make some coasters for my sister for her Christmas gift. I went to Woodcraft unsure of what to do. I met John, who was excellent at not only teaching me what to do, but he also took the time to help out with cutting the wood since I didn't have the right saw. The coasters came out even better than I hoped thanks to John. And now I intend to be a long-term customer of this store.”

“Definitely a 'man's' store, tons of tools, really easy to find! I went in for jewelry making tools and found small needle nose and flush cutters for as low at $3 -$4! This girl was happy!”

“In January we needed to replace the solid door to our laundry/AC utility room in order to pass inspection. The requirement was to have a door with ventilation slots so the system can properly breathe. We first tried Lowe’s and Home Depot, but those types of doors aren’t readily available and usually need to be customized, so we were referred to TART.

My husband went to the store and explained exactly what we needed. Shannon Mundy was the associate assisting him. She provided a brochure, my husband brought it home, and after reviewing the options together we quickly decided which door we wanted and placed the order.

Unfortunately, the communication throughout the process was very frustrating. My husband had to email and call multiple times just to try to confirm whether the order had been processed. It was extremely difficult to get a response, and we rarely received calls or emails back. As time went on, we had no clear updates on the status of the order.

Now it’s March 9, and we still hadn’t heard anything. My husband called again yesterday and only then were we told that the door had already arrived. The timeline was also much longer than what was originally suggested, so the lack of communication made the entire process unnecessarily stressful.

That said, when I personally went to pick up the door today, the experience was very different. Linda (I believe, sitting all the way to the right) greeted me right away and was extremely friendly, positive, and helpful. She helped me find what I was looking for, then found the order, provided the receipt, and helped coordinate everything. Another gentleman also helped fully load the door into my car, which I truly appreciated.

This place clearly has a great team and offers products that are difficult to find elsewhere. Because of the helpful staff during pickup and the fact that they had exactly what we needed, I’m giving four stars. However, the communication during the ordering process could definitely be improved, as it made what should have been a simple purchase much more frustrating than necessary.”

“I had never visited TW Perry before, but after an unfortunate falling out with our contractor, I went there hoping to find a solution to the problems their poor handling had created. Before heading to TWP, I did my homework—researching the materials we needed and learning how to build the item ourselves.

From the moment I arrived, every single person I interacted with treated me with genuine kindness. No one made me feel inexperienced or bothersome for asking questions. Instead, each staff member showed respect, patience, and a sincere interest in helping me accomplish my goal. This level of professionalism was a stark contrast to the treatment my husband and I received from our contractor, who often spoke down to us, dismissed our ideas, and attempted to justify their own errors—even though we had clearly communicated our specific desires well before the project began.

During my visit, I interacted with several team members across multiple areas: within the bays, the warehouse, the wood yard, and in the retail store. Not once did anyone make me feel out of place—no judgment, no condescension. Every question I asked was answered thoughtfully, and I was treated like a valued and capable customer. Unfortunately, this was the complete opposite of how our contractor had approached us throughout our project.

While I was looking for alternatives to fix the issue at hand, Josh—a TWP representative—approached me to offer assistance. At first, I was hesitant to explain everything, not wanting to impose, but Josh listened attentively and understood the problem immediately. Not only did he validate my concerns, he offered practical, knowledgeable guidance to help me resolve the problem and prevent any future complications. His support, expertise, and creativity were truly exceptional, and he even provided additional ideas I hadn’t considered.

I was so impressed by the entire TWP team—and by Josh in particular—that I felt compelled to share my experience and encourage others to visit TWP. I will absolutely be returning and already look forward to future projects using TWP.”

“Always have what you need. A true hardware store for all your indoor and outdoor needs. John runs the best Hardware store in the Montgomery and Frederick County area.”

“I went to Ferguson’s Leesburg Branch today to buy replacement bidet supply lines & received exceptional customer service!! The staff helped me to identify the Kohler parts for a discontinued Kohler bidet faucet, asked when/where I purchased it (2020/Amazon), & told me it was still under warranty. Then, Andy proactively called Kohler, told them the parts I needed, gave them my contact info and Kohler will send the replacement parts at no charge! It’s remarkable for people to help even when you’re not buying anything.
Now, I’ll go back to Ferguson to shop for my remodeling needs. Thanks for a great experience!!”

“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”

“AJ was super helpful! Came looking for a particular item that might not even exist in the garden area, and he showed us the closest thing and gave ideas for creative fixes. Thank you!”

“The Garden Center at this location is awesome! Big, great selection, and the staff was super helpful. Shoutout to Fernando! He went out of his way to help us and was so kind.”

“The Home Depot in Chantilly has been a great spot anytime we’ve needed something for the house, yard, or random weekend project that somehow turns into three trips. The store usually has a huge selection, and we can almost always find what we’re looking for without much trouble.

What stands out most is the customer service. Staff has been friendly, willing to point you in the right direction, and actually helpful when you’ve got questions instead of just waving toward an aisle. Overall, just a really dependable Home Depot with a good selection and a team that makes the experience easier.”

“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”

“There are many choices out there for suppliers. Most offer similar prices and delivery. What most don't have, are the customer service skills like Jason Goodwin! He is known for going the extra mile with every interaction. We can count on Jason every time to provide outstanding service. His expertise and knowledge are what keeps us coming back to Capital Electric.”

“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff.
Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”

“Just wanted to say a big thanks to Mohinder, Daniel, and Alex. Mohinder was so friendly while we checked out and made sure to answer all of our questions. As for Daniel and Alex, there’s no way we could have loaded our purchase without them. But most importantly, they had us laughing the whole time. Appreciate you all making our quick Saturday stroll to Home Depot so fun!”

“My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.”

“AJ was super helpful! Came looking for a particular item that might not even exist in the garden area, and he showed us the closest thing and gave ideas for creative fixes. Thank you!”

“Sunbelt Rentals in Sterling is my go-to. Reliable equipment, fair pricing, and a crew that understands jobsite realities. Everything was ready when promised, and returns were painless. Exactly how a rental house should operate.”

“I ordered some garden supplies online, but part of my order had been cancelled and only part of it refilled. I knew I had seen the cancelled product recently in the store, so I went looking for it. Josh, one of the employees at the garden center really went the extra mile to make sure I found the right product, got my complete order, then helped me check out and even helped me load things into the car. Thanks Josh!”

“Working an urgent project in the area. An internal miscommunication had me arriving for a pickup order only minutes after it was placed. It only populated in the system as i was talking to the clerk at pickup. I understood it would take a while to gather it and I was fine with that. A front end employee noticed me waiting and escalated this. Even after I told them that it was out fault for the order being placed as I was arriving they still added team members to the pull. This is seriously one of the most attentive teams I've encountered and I do allot of purchases through lowes. Great work!”

“We recently renovated our kitchen. The staff at Dominion Electric Supply went above and beyond to make sure our vision was brought to life. Catherine worked tirelessly with us, listening to our ideas and bringing her own personal & professional experience and insight to the table. She offered high end designer level consults and was always on hand to answer questions and guide us through our concerns. Not only did we get exactly what we wanted, we even added some extras to maximize our new kitchen's potential. Visiting in-store was always a delight. Our three young girls were always mesmerized by the abundant beautiful fixtures throughout and Catherine always made sure to engage them, point out the "sparkly" ones and provide coloring books and crayons while we discussed options. We always felt very welcome at the store - a familiar, small-town atmosphere, with a showroom to knock your socks off. We highly recommend Dominion Electric Supply to anyone looking for outstanding options delivered with stellar customer service. A thoroughly stress free, fun experience! And the results speak for themselves. We love our new kitchen and Dominion will be our go-to in the future.”

“Thanks ? so much to Oscar from plumbing in Reston. He help me and my husband to find the proper equipment for A/C repairs and he went beyond with the search of all the parts and equipment need it, even checking the store inventory physically!!! He encourage for do it your self; safe and secure. Thanks so much for the support and extra help. Great to find customer service and support that knows the store!!!”