43675 Greenway Corporate Drive, Ashburn VA 20147
“I went to this location in Ashburn today and had one of the best experinces ever in a Home Depot. I was greeted by two very pleasant employees at the cashier by the door (Omar and Jayne). They were super kind and asked me if I need any help. I asked them few questions about lumbar items and they called a lumbar expert for me immediately to ensure I am helped promptly and properly. The lumbar specialist was super amazing and as friendly and pleasant as Omar and Jayne. His name was Robert! Robert was truely a Lumbar department expert and helped me find the product that best suit my needs. He cut the product for me in a very seamless fashion. I have never had such an experince in a Home Depot before and I couldnt hold myself from leaving this review. The entire staff at this location must be amazing I am sure since the encounter with these three employees was such a high standard. Thank you for being so honest to your work and customers!”
43675 Greenway Corporate Drive, Ashburn VA 20147
“I rented an equipment today from the Home Depot Tool Rental in Ashburn, and I had an excellent experience thanks to Aran. Even though he was clearly short-staffed and handling multiple customers, he still took the time to work with me one-on-one and made sure I fully understood everything. Aran was extremely patient and thorough in explaining how to use the equipment, especially when it came to safety. He didn’t rush through anything and made sure I was comfortable and confident before leaving. That level of attention and care is rare, especially when someone is busy. What really stood out was his professionalism and willingness to help despite the workload. He stayed calm, answered all my questions clearly, and made himself available if I needed help later. That kind of customer service makes a big difference. Overall, this was a 5-star experience. Aran is knowledgeable, dedicated, and truly goes above and beyond for customers. I would absolutely recommend renting from this location because of him.”
19961 Fisher Ave, Poolesville MD 20837
“I love this hardware store! If they offered a place to hang out, I would! John and his team are always willing to help and I can find everything I need. We need to support our high quality, great service businesses! This team is worthy of our support!”
46213 Transdulles Plaza, Sterling VA 20164
Battlefield Shopping Center, 1067 Edwards Ferry Rd NE, Leesburg VA 20176
“Excellent source of all things fine woodworking - including tools and parts. What initially brought me in was looking for a small, brass hinge for a humidor. Excellent service as well.”
22330 South Sterling Boulevard Suite 101, Sterling VA 20164
“Definitely a 'man's' store, tons of tools, really easy to find! I went in for jewelry making tools and found small needle nose and flush cutters for as low at $3 -$4! This girl was happy!”
14 Cardinal Park Dr SE STE 108, Leesburg VA 20175
“This was the first time that I've visited this location and it is just like all the others, AWESOME!!! Fast, friendly, helpful and knowledgeable service!??? I've got 33 years experience in plumbing shops and VAMAC is my first choice every time! You can't possibly beat the prices and service!”
22183 Shaw Rd, Sterling VA 20166
“In January we needed to replace the solid door to our laundry/AC utility room in order to pass inspection. The requirement was to have a door with ventilation slots so the system can properly breathe. We first tried Lowe’s and Home Depot, but those types of doors aren’t readily available and usually need to be customized, so we were referred to TART. My husband went to the store and explained exactly what we needed. Shannon Mundy was the associate assisting him. She provided a brochure, my husband brought it home, and after reviewing the options together we quickly decided which door we wanted and placed the order. Unfortunately, the communication throughout the process was very frustrating. My husband had to email and call multiple times just to try to confirm whether the order had been processed. It was extremely difficult to get a response, and we rarely received calls or emails back. As time went on, we had no clear updates on the status of the order. Now it’s March 9, and we still hadn’t heard anything. My husband called again yesterday and only then were we told that the door had already arrived. The timeline was also much longer than what was originally suggested, so the lack of communication made the entire process unnecessarily stressful. That said, when I personally went to pick up the door today, the experience was very different. Linda (I believe, sitting all the way to the right) greeted me right away and was extremely friendly, positive, and helpful. She helped me find what I was looking for, then found the order, provided the receipt, and helped coordinate everything. Another gentleman also helped fully load the door into my car, which I truly appreciated. This place clearly has a great team and offers products that are difficult to find elsewhere. Because of the helpful staff during pickup and the fact that they had exactly what we needed, I’m giving four stars. However, the communication during the ordering process could definitely be improved, as it made what should have been a simple purchase much more frustrating than necessary.”
41 Catoctin Cir SE, Leesburg VA 20175
“I had never visited TW Perry before, but after an unfortunate falling out with our contractor, I went there hoping to find a solution to the problems their poor handling had created. Before heading to TWP, I did my homework—researching the materials we needed and learning how to build the item ourselves. From the moment I arrived, every single person I interacted with treated me with genuine kindness. No one made me feel inexperienced or bothersome for asking questions. Instead, each staff member showed respect, patience, and a sincere interest in helping me accomplish my goal. This level of professionalism was a stark contrast to the treatment my husband and I received from our contractor, who often spoke down to us, dismissed our ideas, and attempted to justify their own errors—even though we had clearly communicated our specific desires well before the project began. During my visit, I interacted with several team members across multiple areas: within the bays, the warehouse, the wood yard, and in the retail store. Not once did anyone make me feel out of place—no judgment, no condescension. Every question I asked was answered thoughtfully, and I was treated like a valued and capable customer. Unfortunately, this was the complete opposite of how our contractor had approached us throughout our project. While I was looking for alternatives to fix the issue at hand, Josh—a TWP representative—approached me to offer assistance. At first, I was hesitant to explain everything, not wanting to impose, but Josh listened attentively and understood the problem immediately. Not only did he validate my concerns, he offered practical, knowledgeable guidance to help me resolve the problem and prevent any future complications. His support, expertise, and creativity were truly exceptional, and he even provided additional ideas I hadn’t considered. I was so impressed by the entire TWP team—and by Josh in particular—that I felt compelled to share my experience and encourage others to visit TWP. I will absolutely be returning and already look forward to future projects using TWP.”
19961 Fisher Ave, Poolesville MD 20837
“Always have what you need. A true hardware store for all your indoor and outdoor needs. John runs the best Hardware store in the Montgomery and Frederick County area.”
741 Miller Dr SE Ste A-1 & B, Leesburg VA 20175
“I went to Ferguson’s Leesburg Branch today to buy replacement bidet supply lines & received exceptional customer service!! The staff helped me to identify the Kohler parts for a discontinued Kohler bidet faucet, asked when/where I purchased it (2020/Amazon), & told me it was still under warranty. Then, Andy proactively called Kohler, told them the parts I needed, gave them my contact info and Kohler will send the replacement parts at no charge! It’s remarkable for people to help even when you’re not buying anything. Now, I’ll go back to Ferguson to shop for my remodeling needs. Thanks for a great experience!!”
25226 Pleasant Valley Rd, Chantilly VA 20152
“Stopped by to get a copy of some receipts and some material, they were very helpful and knowledgeable! They went above and beyond what I expected. I will be coming back here!”
45969 Nokes Blvd STE 155, Sterling VA 20166
“The man was very helpful. When some of the things I needed weren't available on the day we need them, he sent me to their other branch in Fairfax & I was able to get everything within couple of hours. Highly recommend this place.”
# 115 22821, 4376, 22821 Silverbrook Center Dr, Sterling VA 20166
“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”
22145 Shaw Rd, Sterling VA 20166
“Craig, the owner, is very kind, helpful, and knowledgeable. He is willing to help answer any questions for any project, both big and small. His passion for what he does shows, and I can’t recommend Tart lumber enough.”
22560 Glenn Dr Ste 118, Sterling VA 20164
“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”
280 Fort Evans Rd NE, Leesburg VA 20176
“I want to give a huge shoutout to Justin at the Home Depot in Leesburg! He was absolutely amazing in helping us choose the perfect front door for our home. We came in multiple evenings while trying to work through different options, styles, and our budget, and Justin was incredibly patient with us every single time. He took the time to really listen to what we wanted, answered all of our questions, walked us through our options, and worked with us to find a door we loved while staying within our budget. We never felt rushed or pressured, even though he spent a considerable amount of time helping us. Justin is an amazing young man—professional, knowledgeable, patient, and genuinely committed to helping his customers. Customer service like this is becoming harder to find, and he deserves to be recognized for going above and beyond. Home Depot is very fortunate to have him on their team. Thank you again, Justin, for making the entire process such a great experience!”
23725 Pebble Run Pl, Sterling VA 20166
“Sunbelt Rentals in Sterling is my go-to. Reliable equipment, fair pricing, and a crew that understands jobsite realities. Everything was ready when promised, and returns were painless. Exactly how a rental house should operate.”
280 Fort Evans Rd NE, Leesburg VA 20176
“Home Depots vary a lot by location. This is a very good one. I've been coming here for 9 years. They don't have as much selection as the local Lowes, which is the size of a small town. But this is rarely an issue. The staff here in Leesburg are friendly and helpful. If they don't know the answer, they will likely not rest until they find you someone who does know the answer. I also suggest using the Home Depot app. It's very helpful.”
1390 Russell Branch Pkwy SE, Leesburg VA 20176
“Alex in appliances was extremely helpful in our purchase of a new washer. He was knowledgeable and professional. The delivery team did an excellent job of installing the new washer and taking away the old one and completed the job within 20 minutes. I would rateAlex and the delivery team a solid 10.”
4080 Westfax Dr, Chantilly VA 20151
“We recently renovated our kitchen. The staff at Dominion Electric Supply went above and beyond to make sure our vision was brought to life. Catherine worked tirelessly with us, listening to our ideas and bringing her own personal & professional experience and insight to the table. She offered high end designer level consults and was always on hand to answer questions and guide us through our concerns. Not only did we get exactly what we wanted, we even added some extras to maximize our new kitchen's potential. Visiting in-store was always a delight. Our three young girls were always mesmerized by the abundant beautiful fixtures throughout and Catherine always made sure to engage them, point out the "sparkly" ones and provide coloring books and crayons while we discussed options. We always felt very welcome at the store - a familiar, small-town atmosphere, with a showroom to knock your socks off. We highly recommend Dominion Electric Supply to anyone looking for outstanding options delivered with stellar customer service. A thoroughly stress free, fun experience! And the results speak for themselves. We love our new kitchen and Dominion will be our go-to in the future.”
46261 Cranston Way, Sterling VA 20165
“Great help here, the staff keeps things neat and tidy and are willing to give a hand. Takes the stress way down. They usually have a better selection than other Home Depots.”
45430 Dulles Crossing Plaza, Sterling VA 20166
“Thanks to Susan and Amber in appliances for helping us with our purchase! They were very helpful! I’m so glad we drove to this location and we will make sure to come back here!”
1651 Reston Pkwy, Reston VA 20194
“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff. Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”
46261 Cranston Way, Sterling VA 20165
“I love my brand-new Bosch refrigerator. I don't want to break policy but the woman in the appliance department wants you to make a purchase that fits your budget and a product you can rely on. She goes beyond the call of duty. The delivery people were great made sure that it would fit properly and explained everything I needed to do.”
1390 Russell Branch Pkwy SE, Leesburg VA 20176
“AJ was super helpful! Came looking for a particular item that might not even exist in the garden area, and he showed us the closest thing and gave ideas for creative fixes. Thank you!”
45430 Dulles Crossing Plaza, Sterling VA 20166
“My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.”
25000 Riding Plaza, Chantilly VA 20152
“Home depot is the best .Everything was great, excellent customer service starting from : Stephon , Waheed , Mohamed and Marco ( Flooring ) they been above and beyond 5 star rating.”
25000 Riding Plz, Chantilly VA 20152
“i had a random assortment of items on my list & the pleasure of having Brittany help me! she gave multiple suggestions & offered workable alternatives for my projects. she was patient & answered all my questions. i left with perfectly affordable & practical items. when she was unsure, she looked it up & asked co-workers for their opinion. when the shelf was empty, she grabbed the ladder & got a new box. everything is holding beautifully. thanks!!!”
1651 Reston Parkway, Reston VA 20194
“Thanks ? so much to Oscar from plumbing in Reston. He help me and my husband to find the proper equipment for A/C repairs and he went beyond with the search of all the parts and equipment need it, even checking the store inventory physically!!! He encourage for do it your self; safe and secure. Thanks so much for the support and extra help. Great to find customer service and support that knows the store!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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