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“I had a great experience at this UPS Store today. I needed to return several packages and print out some documents, and the entire process was seamless. The staff was incredibly friendly and helpful. The store itself was very clean and well-organized, which made the visit quick and easy. Highly recommend!”
“I had an excellent experience at this UPS Store. The staff was extremely professional, friendly, and efficient. They took the time to explain my options clearly and made sure everything was packed and shipped properly.
What really stood out was their customer service—courteous, patient, and genuinely helpful, even during a busy time. The store was clean, well-organized, and the process was smooth from start to finish.
I highly recommend this location to anyone looking for reliable service and a team that truly cares about doing the job right. I will definitely be coming back.”
“Destiny is a rock star. My girlfriend and I rocked up with twelve boxes when the label printer wasn't working, and she didn't bat an eye. She served us, kept the line down, and made sure nobody waited too long, all on her own. I'll be taking all my shipping here from now on. A+ experience.”
“I do business with this UPS store several times per week. They are truly a reminder of what outstanding customer service means. Regardless of the ever changing weather in Virginia, or the number of people in the store at the time, they are consistently friendly and super efficient. It has become a pleasure to go there! Simply the best!”
“I went to get my finger printing done here twice and both times were quick, easy and smooth! Nita is such a sweet and kind woman. I pulled my hamstrings and needed to use my crutches the first time coming in and she was so accommodating. I’d suggest go here for any postal or fingerprinting needs!”
“I always have a great experience at this UPS Store! The staff is consistently friendly, knowledgeable, and efficient. They’re quick to help, answer questions clearly, and make shipping, printing, and returns super easy. The store is clean, organized, and well-run, which makes every visit smooth and stress-free. You can really tell they care about their customers and take pride in their work. Highly recommend this location for all your shipping and business needs!”
“Incredible customer service! Alex and the entire team were very friendly and patient with us! From the start, they were very helpful and offered extensive support! Def recommend!”
“Postal Connections is so much better than the UPS Store. For price, service, options for shipping, and the owners - who are always there working hard - have bent over backwards to help me get something packed right, at the lowest cost, several times. Huge fan and no where else I’d go any more.”
“I had a very good experience with this nice Indian guy at the store he was so helpful and polite and considerable, I had very subtle instrument that required more cautions for packaging and he did the best job , thanks to him .”
“I cannot imagine a better staff interaction and supportive service than this UPS store in Reston at Plaza America!! I have visited several times and every single experience is superlative. John, the manager is above all in knowledge and understanding as well suggesting best choices for my needs. And every other staff member is equally top-notch and I will never go anywhere else for my needs. Thank you, my life is so much easier with your help.”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
9 AM - 9 PM
12210 Fairfax Towne Center, Fairfax
Mailbox Centers
“I have always had good service at this location, surprised to see all the negative reviews. Also get things notarized there occasionally. I am happy to pay small premium to get in & out fast.”
“Patrick was extremely helpful when I mailed several items, including a wood cross with 100 year old wood. He doubled-wrapped everything for me. He was easy to work with and suggested several mailing options. I highly recommended this store and working with Patrick”
“Because, they were kind, and informative - always accommodating at every UPS Store - price and pickup makes a lot possible, that I wouldn’t have had the health/products/price, able to get through internet orders, and pickup. So thanks thanks. For… yeah - your work/life.”
“The UPS Storeoffers SO MANY services and they are all completed VERY fast. Bottom line, I always receive outstanding customer service.
Thanks!”
“This is our friendly neighborhood UPS Store with helpful staff and quick turn arounds. A special thanks and shoutout to Ayna Chaudhary who was incredibly polite, helpful and patient through the entire process…truly appreciate doing business with you all!”
“I have to ship for work often and this is the most efficient location I’ve ever been to. The staff is always friendly and very knowledgeable. Kevin is new and he always helps me with international shipments which can be quite tedious. All packages I’ve shipped from here have always arrived on time. I highly recommend!”
“COULD HAVE A DOG. If that isn’t liked, don’t come here. Otherwise, the dog is very cute and well mannered. Good service, pricing, and kind manners. No problems with me at all.”
“This store has always been efficient and helpful when it comes to handling customers. I often have to do returns, everyone at this store have always done what they can to get the lines and people moving. Thanks guys!”
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“This was my very first time visiting this UPS Store, and I couldn’t have asked for a smoother experience. I went in with five packages to mail and a few Amazon returns, and the whole process was easy peasy. The attendant was super helpful, quick, and friendly—exactly what you want when you’ve got errands to run. I was in and out in five minutes flat. Efficient, hassle-free, and definitely worth five stars!”