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8:30AM - 7:30PM
45591 Dulles Eastern Plaza Ste 132, Sterling
Mailbox Centers
“I had a great experience at this UPS Store today. I needed to return several packages and print out some documents, and the entire process was seamless. The staff was incredibly friendly and helpful. The store itself was very clean and well-organized, which made the visit quick and easy. Highly recommend!”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Mailbox Centers
“I had an excellent experience at this UPS Store. The staff was extremely professional, friendly, and efficient. They took the time to explain my options clearly and made sure everything was packed and shipped properly.
What really stood out was their customer service—courteous, patient, and genuinely helpful, even during a busy time. The store was clean, well-organized, and the process was smooth from start to finish.
I highly recommend this location to anyone looking for reliable service and a team that truly cares about doing the job right. I will definitely be coming back.”
“Destiny is a rock star. My girlfriend and I rocked up with twelve boxes when the label printer wasn't working, and she didn't bat an eye. She served us, kept the line down, and made sure nobody waited too long, all on her own. I'll be taking all my shipping here from now on. A+ experience.”
8:30AM - 7:30PM
43330 Junction Plaza Ste 164, Ashburn
Mailbox Centers
“I do business with this UPS store several times per week. They are truly a reminder of what outstanding customer service means. Regardless of the ever changing weather in Virginia, or the number of people in the store at the time, they are consistently friendly and super efficient. It has become a pleasure to go there! Simply the best!”
“I always have a great experience at this UPS Store! The staff is consistently friendly, knowledgeable, and efficient. They’re quick to help, answer questions clearly, and make shipping, printing, and returns super easy. The store is clean, organized, and well-run, which makes every visit smooth and stress-free. You can really tell they care about their customers and take pride in their work. Highly recommend this location for all your shipping and business needs!”
“I went to get my finger printing done here twice and both times were quick, easy and smooth! Nita is such a sweet and kind woman. I pulled my hamstrings and needed to use my crutches the first time coming in and she was so accommodating. I’d suggest go here for any postal or fingerprinting needs!”
“Incredible customer service! Alex and the entire team were very friendly and patient with us! From the start, they were very helpful and offered extensive support! Def recommend!”
8:30AM - 7:30PM
42395 Ryan Rd #112, Ashburn
Mailbox Centers
“I had a very good experience with this nice Indian guy at the store he was so helpful and polite and considerable, I had very subtle instrument that required more cautions for packaging and he did the best job , thanks to him .”
“I cannot imagine a better staff interaction and supportive service than this UPS store in Reston at Plaza America!! I have visited several times and every single experience is superlative. John, the manager is above all in knowledge and understanding as well suggesting best choices for my needs. And every other staff member is equally top-notch and I will never go anywhere else for my needs. Thank you, my life is so much easier with your help.”
“I had such a great experience at this UPS Store today! I’d just come from the post office where I was treated pretty poorly, but the customer service here completely turned my day around. One of the employees (I wish I’d gotten his name!) saw me struggling to get the door open and came right over to help. He was so kind and patient, and even set up a system for me so I’ll be ready next time I come in. It honestly made me forget about the earlier situation — his kindness really made my day.”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
9 AM - 9 PM
12210 Fairfax Towne Center, Fairfax
Mailbox Centers
“I have always had good service at this location, surprised to see all the negative reviews. Also get things notarized there occasionally. I am happy to pay small premium to get in & out fast.”
“Best place in town for Amazon returns! I did a huge return today, about 25 items, and the owner was able to get through them all with speed and service other customers on the other register simultaneously. Talk about multitasking! The line moved quickly and everyone was happy. This is the only place I will do my returns. Such good service!”
“Patrick was extremely helpful when I mailed several items, including a wood cross with 100 year old wood. He doubled-wrapped everything for me. He was easy to work with and suggested several mailing options. I highly recommended this store and working with Patrick”
“Because, they were kind, and informative - always accommodating at every UPS Store - price and pickup makes a lot possible, that I wouldn’t have had the health/products/price, able to get through internet orders, and pickup. So thanks thanks. For… yeah - your work/life.”
“The UPS Storeoffers SO MANY services and they are all completed VERY fast. Bottom line, I always receive outstanding customer service.
Thanks!”
“This is our friendly neighborhood UPS Store with helpful staff and quick turn arounds. A special thanks and shoutout to Ayna Chaudhary who was incredibly polite, helpful and patient through the entire process…truly appreciate doing business with you all!”
“Came here many times to pick up and return Amazon packages and the stuff is always nice polite and extremely helpful regardless of the reason of you coming there”
8:30AM - 7:30PM
25050 Riding Plz #130, South Riding
Mailbox Centers
“Excellent customer service. I wish I knew the name of the gentleman I spoke to so I could recognize his by name. I called in Thursday morning to ask if there was any chance they could print 50 copies of a funeral program for me. Once I told him what I needed, he immediately went to work to make sure it happened. It was such a kindness that was greatly appreciated.”
“I have to ship for work often and this is the most efficient location I’ve ever been to. The staff is always friendly and very knowledgeable. Kevin is new and he always helps me with international shipments which can be quite tedious. All packages I’ve shipped from here have always arrived on time. I highly recommend!”
“COULD HAVE A DOG. If that isn’t liked, don’t come here. Otherwise, the dog is very cute and well mannered. Good service, pricing, and kind manners. No problems with me at all.”
“This store has always been efficient and helpful when it comes to handling customers. I often have to do returns, everyone at this store have always done what they can to get the lines and people moving. Thanks guys!”
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“The staff here is always so helpful and nice! They are very professional and they actually act like it’s their job to assist you and they’re happy to do it… not like your existence and questions are the death of them. Always leave here impressed and happy with the experience.”