The Verizon store offers mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews frequently highlight great and amazing customer service, with staff described as helpful, smiling, and doing a great job. Specific praise mentions employees solving issues perfectly and in a timely manner, even when the store is packed with a long wait. This excellent service is noted for saving customers from canceling and brightening their day. However, a significant concern is raised about the store environment being extremely hot, described as feeling over 100 degrees despite numerous fans, with a call for better conditions for the employees.
My needs were not met due to Apple product had to journey on down to Lynn haven lol only reason I gave 5stars because the staff was great
March 2025
Brianna (sp) was amazing from start to finish. She was very very helpful. I had a very bad experience at another location and was ready to cancel my service. She made everything perfect and right.
July 2024
Love coming to Harbour view verizon store you see the smiling faces of all of these helpful people they always brighten up my day.