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“Brenda Johnson went above and beyond to make sure the scammers that got a hold of my account didn’t steal any money and made the transfer to a new account very easy. Thank you.”
“The customer service of Chartway, and specifically Tiffaney Landers, is unmatched. She made the process of signing up for a checking and savings account incredibly smooth. Not only did she thoroughly explain the differences in each of the accounts to me, she gave me my debit card right away and printed off eight checks for me for free. Cannot say enough positive things about Tiffaney and her supreme level of customer service - would strongly recommend Chartway to anyone looking for a credit union with strong customer service.”
“Dollar bank is a great bank to consider. Please go to the vb location on landstown and ask for Kim Norton she is the absolute best!!!! & will work extremely hard for you !”
“Monet & Antoniette are awesome! This is a great branch. They were huge help when they were located at town center and they are just as much help In Kempsville. They actually really help you at this credit union, and they are very personable and attentive. Definitely the best credit union from here to Dallas.!”
“I chose First Carolina Bank because it was a neighborhood small bank. As well as the fact that I am helping my son with his finances. On all occasions the bank employees are friendly, personable and lest not professional.”
“Our member specialist handled a difficult fraud case with compassion and efficiency. It took us about 2 hours to reset all of our accounts. She made a bad situation bearable.”
“I cannot recommend Chartway highly enough. Banks are focused on their own profit. Credit Unions have your best financial interest in mind. We got the absolute best service, wisdom, and advice for our situation. I am so grateful for everything we learned and the new path we are on with them.”
“I had fraudulent activity on my account. The Chartway manager sat down with me and went through the entire process to fix my account, get my money back, and gave me a detailed plan on how to ensure it would never happen again. She followed up with me several times afterwords and went above and beyond her responsibilities. Great job!!!!”
“I recently encountered an urgent situation requiring the opening of new business checking accounts, due to my previous bank ceasing international wire transfers crucial for my business. I remembered connecting with the branch manager, Mr. Fred, who had previously shared his personal contact. Despite being on vacation, Fred promptly orchestrated support for me, ensuring my business operations continued seamlessly.
Upon his return, Fred made a point to check in on my progress personally—a testament to his dedication. I’ve visited the branch multiple times since then, and each visit reinforces the feeling of being ‘at home’. Unlike other experiences, Fred and his team make an effort to address me correctly and remember personal details, which makes all the difference.
Though I’m still awaiting some final credentials, the initial impressions and ongoing interactions with Fred and his team at Truist Bank on South Military Highway have been nothing short of exceptional. They are not only helpful and efficient but genuinely personable. I am excited about the prospect of growing my business with them, confident in the personal relationship we are building. Truly, Fred and his team have made Truist feel like a banking home.”
“Gone in there over the week and the lady named Jay helped me out along with her boss they were both very nice to me and then my husband came in and ms.jay helped him out after she was done with me. She took her time to explain how they work and all..thank you very much ms.jay”
“I came her to help handle some banking things for my elderly father, and I will say that everything went according to plan. Our banker, Vicky, was very nice, super friendly, and very helpful. She was more than happy to answer all of our questions regarding the different types of accounts available at BayPort. The only downside to this credit union is that there are a few branches in the Hampton Roads area, so it might be difficult to deal with the credit union if you live outside of the area. At least on the few times that I have visited the credit union, the wait time was very minimal.”
“The customer service at NFCU is top notch. All the tellers and staff are friendly and knowledgeable. AnaRea Buckley is teller that stands out and goes the extra effort to ensure all your questions are answered and your needs are taken care of before you leave. NFCU has some of the best interest rates for checking / savings accounts, credit cards and loans. For credit unions you can't go wrong with Navy Federal.”
“This bank is like a small hometown bank, I am ALWAYS greeted by name and whatever business I have to do they always make it quick and easy. In addition the staff stays the same and I really like that. I highly recommend this branch of PNC Bank!”
8AM - 5:30PM
6520 Indian River Rd, Virginia Beach
Banks
“Have had my car financed with Tidewater for almost 3 years. Never had a single issue with them. The couple times I had issues they helped me find a viable solution. After just having filed bankruptcy they were the only company that would take a chance on me. Love my 2018 Malibu thanks Tide water”
“Was kindly greeted when I walked in and sat down with Barry. He was so patient and kind to me and my toddler. All my needs were met and my questions got answered, I really appreciated him for setting up my account.”
“I just need to give Stephanie a shoutout for all her help! In 2018 we started the divorce process and she was so patient with helping us as we figured out some of the financial aspects, including assisting us with getting my car put in my name with a new loan. The timing wasn't right (read: we were a mess and didn't have anything together on our end.) She was patient and understanding. When I went back months later she really helped me look at things from every angle and helped me see all my options- not just the ones that would be beneficial to her/Bayport. I really felt like she scared and made an effort to make a genuine connection. She is a delight to be around and I will drive out of my way to visit this Bayport location just so I can continue doing business with her. On a more general note about this branch- it's in a convenient location. My interaction with the tellers has been positive. There is plenty of parking.”
“Just opened a business account with Carolyn!!! She was amazing and very personable. I appreciate the due diligence and the wonderful energy. She did great with assisting me with my business needs.”
10AM - 4PM
1091 Independence Blvd, Virginia Beach
Banks
“The rudest man I’ve ever encountered was in line a few people ahead of me today. He ran into a child on purpose and slammed his fist on the card reader. The teller, Paul, was so patient and polite so this review is 5 stars just to Paul.”
“Shout out and a huge Thank You to Ms. A. Carter @ Langley Fed CU!! The MOST HELPFUL & KIND customer service I've had in a very long time! Appreciate the account upgrades and info provided with just one visit! YouGlowGirl, keep shining!”
“I am not a member but go there at least once a month. I am super impressed with this bank. They treat me like everyone else that walks in the bank. They are all friendly. It's a nice place to visit.”
“Naomi is my new BFF. My situation was a little complicated but she worked very hard and diligent to make sure that I was able to get the car I wanted. Thanks for making me feel like more than a number.”
“This is a really really nice bank location. It's fairly central and easy to get in and out of with multiple entrance points and location at a red light intersection. Lots and lots of parking, brand new and nice inside, friendly staff and a great waiting area, and lots of space in the drive-through lanes.”
“Elizabeth is the bomb! Everything is so simple when dealing with her. I've never been treated so fairly and nicely. She is the shining example of a nfcu employee. In fact I dislike going to any other location. I have found a home. It's here on Holland Rd in Virginia Beach.”
10AM - 7PM
546 First Colonial Rd, Virginia Beach
Banks
“Fabulous customer service, friendly and inviting environment. Thank you Kara and Marivi for being so accurate and awesome in your profession! Y’all rock & continue spreading your greatness.”
“I admit, I wasn't expecting a whole lot I went in to open an account here simply because I've never heard of this bank, but I was very pleasantly surprised! This is the most high tech bank I've ever seen, and they seem willing to look for better, more efficient ways to provide banking services. They are a small regional bank who seems to genuinely appreciate your business - - no matter how humble your financial profile. They are genuinely nice folks with a heart to serve, and I definitely suggest giving them a try!”
“Always a good experience at this location. Making deposits are quick and their notary service is free to members and made easy. All employees are informed and friendly”
“Staff is always easy going and quick to get you in and out. Caters to small business and I have used a variety of services with them throughout the years. Notary, and even buying my first home. Love this location and refuse to go to any other.”
“Easily one of the best NFCU branches in Virginia Beach. The bank representatives are all highly knowledgeable and skilled. They provide excellent customer service and care.”
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“I always take time for review if I am very satisfied if I can give more than 5 stars I will Sherman Thank you so much for the more peaceful and smooth experience you are so professional my loan was close in 10 business days after I waist 2 months & more stress with my previous lender for my loan I always thanks Pam to give me a chance to work with You”