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“Jackie, the UPS agent was so efficient and friendly. being an older adult she was very patient with me. I had brought the wrong QR code to the store. She explained to me that I could take a picture with her camera and she helped me to get that correct QR code from the company I could’ve never done this without her.”
“Went in super early on a Sunday to print something as this was the only place open and the service was amazing. Maurice was super kind and efficient when I only had a few minutes to print something. It really turned my stressful morning around.”
“Mr. James Scott and the team at Pak Mail are outstanding. I had a unique handcrafted wooden rocking horse to ship to another part of the country. Mr. Scott gave me an initial quote, and it turned out to be 1100 dollars. After a few weeks I brought it back, and it was still 0800. Additionally, I had a great deal of concern about it arriving intact.
Mr. Scott and the team worked collaboratively to identify how to pack and ship. Ultimately, it was decided to bring the item as oversized checked baggage. Mr. Scott went the extra mile to ensure he had the specific materials he thought would work best, and then literally constructed the double walled boxing for maximum protection.
Highly recommend Pak Mail be considered for your shipping needs, and particularly when needing items securely boxed.”
“I went here the other day and everyone was fabulous! I made a few mistakes and had to go back in a few times, and no one cared and were all still super friendly. They also had some great music playing when I was in there!”
“I came in a few days ago to get help with packaging and shipping an old family heirloom across the country. It was a very fragile item but employee was very patient with me and kind and answered all of my questions and concerns. She assured me everything would be packed well to prevent any damage during shipping and walked me through every step. They also are able to compare rates through all carriers! I definitely found my new spot for shipping. Great place!”
“Customer Service is awesome…Skylar & Cass
seem to love their jobs, because they’re always so kind to their customers…Thank you for great service always!”
“Jaelyn, and I did not catch the other girl’s name, were absolutely fantastic today as customer-service reps. I came in with some bulky packages and still needed to make some copies and affix labels. Both were super helpful, courteous, and pleasant. Great stuff. I will be back. Thank you both!”
“While ive encountered them not being open on time as have other reviewers, the associates are very nice and work hard for the customers. Appreciate the man there today at 6 who ran to try and get my package on the truck- big thanks sir!”
“This UPS employee, Destiny, at store #2788 is fantastic! Approachable, professional, and went above and beyond to help me with troubleshooting a shipping issue. She is courteous to everyone she interacted with before and after me, which says a lot about her. Thank you, Destiny!”
“This UPS location had wonderful customer service. The staff member that assisted me was courteous, helpful, and worked efficiently. They were very patient, and even took extra steps to call the hotel to confirm the luggage I was mailing went to the correct address. All while simultaneously helping several other customers who were also there. They were very efficient with great customer service skills.”
“Bernie is the best. Professional, friendly and knowledgeable. The ups store is normally a serious place with dmv vibes and isnt typically a place you walk out of with a smile on your face but thanks to Bernie doing business here is not only efficient but enjoyable.”
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“Employees were kind, thorough and fast! They knew what they were doing no doubt. I come to this location every time and there is never an issue. I always recommend this location to friends.”