Verizon in Virginia Beach offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. The store provides a range of services, including the option to schedule in-store appointments online and pick up online orders conveniently. Customers have praised the staff for their exceptional knowledge and customer service. Korey and Fletcher have been highlighted for their expertise and attentiveness, ensuring that customers leave satisfied with their purchases. Many reviews emphasize the friendly and respectful interactions, with staff members like Anthony and Charles going above and beyond to assist customers, even following up on issues promptly. Overall, Verizon is recognized for its full-service approach, making it a reliable choice for those in need of phone support and new devices.
The level of care that I always receive at this store is so heartwarming! Simon is always so helpful and efficient and Kathy the manager is so amazing! Thank you for reminding me why I stay with you guys!!!
February 2026
Great experience! Lost a phone while on travel. Jess at this store efficiently and pleasantly helped select and set up a new phone. She was knowledgeable, helpful, and answered all questions. And saved money!
December 2025
Jessica did an amazing job helping us with our phone upgrade and adding an additional line. She was patient and kind despite issues with the phone activations.
