The Verizon Wireless Zone® store at Lynnhaven Drive in Virginia Beach is known for its friendly and helpful staff who provide excellent customer service. Customers praise representatives like Landon White, Dom Veney, Bayleigh, and Keegan for their professionalism, patience, and ability to teach and assist, especially to senior citizens and those needing extra guidance. The store offers the latest devices, including smartphones, tablets, and Verizon home internet, with reliable Verizon network coverage, including 5G. Customers appreciate the store’s transparency, willingness to address concerns directly, and the personalized support they receive. Many reviews highlight the staff’s knowledge, respectful attitude, and dedication to helping customers with technical issues or device setup. Overall, the store is a one-stop shop for wireless needs, committed to providing award-winning service and supporting the local community through proceeds from sales. The staff’s positive attitude and willingness to go above and beyond make this Verizon location a trusted choice for many customers.
Ace was our customer service representative. Wonderful experience. Talented with customer service skills that were professional, respectful and knowledgeable.
December 2024
BEST STORE IN VB! Employees are so kind and knowledgable, I had a great experience upgrading my phone plan and phone! :)
December 2024
Both Landon White and Dom Veney are courteous and very helpful even teaching me how to use my phone better. As a senior citizen I am often at a loss on how to do something but they are always there to help. You r lucky to have them at Wireless Zone Verizon. 2861 Lynnhave drive Virginia Beach. A happy customer.