“Great customer service! I came in to upgrade my phone & left the store with more than just a new phone. Jack was able to add on a watch & a tablet for a great deal with no hidden fees. He made sure he was clear with the disclosure. I did have to wait a little while to get assistance, but Jack reassured me he’d get to me as soon as he was done helping the customer he was currently with.”
“It was very amazing service. I am here at a metro office. There are amazing guys. They gave me a good deal. Good service and with good hospitality. I'm so glad with the thank you guys. God bless you, bye.”
“Mayra helped me so much, we actually went to a different location and the girl had no idea what she was doing we called this location and Mayra was able to help us over the phone with everything.She's amazing.”
“Customer service was great at Metro PCS location 10091 US Hwy 19 Port Richey FL.
Silvia is amazing! She was very attentive to our concerns, helpful she answered all of our questions & gave us friendly service. She's knowledgeable & fixed our phone issue where others could not. Highly recommend Silvia!”
“Gracie was a great help with my damaged phone and was able to retrieve my data. I really appreciate the time she spent with me she provided excellent customer service.”
“Tim was super helpful and knowledgable about my questions related to my account and getting a new phone. He got to me super quickly even on a busier day as well. can’t recommend this store enough if you need a new phone or in person support.”
“Joann was incredibly awesome in getting a major system error corrected of over $1000. Also, stayed on the phone with me for 3.5 hours while two fraudulent phone numbers were removed and the Verizon Cust. Care and Fraud Depts. tossed us back and forth.”