BECU is a not-for-profit credit union providing members with better rates, fewer fees, and free financial guidance. Members report that most needs, like getting a new debit card, can be handled quickly and conveniently. Staff are consistently described as friendly, kind, patient, professional, and amazing, making visits pleasant. Employees offer brilliant service, actively communicate for extra guidance, and help resolve issues smoothly and quickly. The overall experience is highly appreciated by members.
Couple of weeks ago, I went to BECU Factoria for applying auto-loan. Ms. Jaz Martinez helped me with great kindness, patience and professionalism. She also actively communicated through email and provided extra guidance. Without her brilliant service, I cannot quickly and smoothly set up the account and the loan. Thank... read full comment
November 2024
Scott made the process of switching personal, easy and even fun. Good people at this location!!
December 2023
There was some fraud on my debit card and they were very helpful in getting me a new card and canceling my old one.
