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“James B was amazing and helped us change phone numbers so my kids had easier numbers and helped us work through how to upgrade a number of lines efficiently! Nice people and great customer service!”
“I'm at senior center in shoreline and I was being helped with my tech. With fikra and he has done an amazing job today to help me to navigate my phone help in my computer. I'm very grateful and very thankful for his knowledge. His wisdom and how patiently he guides me. He teaches me and he helps me. I appreciate all the hard work that he is doing on. I'll be half might be up in many other seniors. And I'm very thankful and grateful for his kind and hard work here. Thank you. Figure out for all that you have. Update for me.”
“Had to have main screens on both a iPhone and an iPad Air, devices ready on time and have been working flawlessly since. Wife is happy and saved a lot versus buying replacement devices”
“Shattered iPhone? Not anymore! Huge thanks to Jet City Device Repair for getting me in the same day and fixing my phone within just a few hours. Fast, professional, and so easy to work with. I highly recommend!”
“Came in looking to get my phone fixed as fast as possible, and Gage was very helpful and attentive to getting my phone fixed right away and was very kind during the process. He had my phone done within two hours!”
“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”
“Been here for like almost 10 years now they want me to go T-Mobile I don't know why it's 3rd month now I pay the bill and they try to move me to T-Mobile .The old staff was really nice Dee was helping us like 6 years now but now I am scared to go to store because all they say is move to T-Mobile and get free iPhone I don't want anything there is a reason I got metro so I don't want contract. I am giving 5star because they always help me but I don't like this new idea of moving
METRO IS BEST FOR ME”
“This is avery helpful store . I wanna say thank you to Renauld especially because he is very kind to help me when I told him my experience with Xfinity . He lighted my day . Thank you !!”
“My first time going into a phone store and not feeling like I’m paying for more than what I received. A huge thank you to Colby for his time, his patience, and positive attitude in helping me switch to ATT. I highly recommend this location but I especially recommend Colby, he actually knew what he was doing, I didn’t feel rushed out of the store by him, he made sure my needs were met with my new phone, it was a refreshing experience.”
“Visit on Oct 2025
Reasonable prices, friendly staff. I value expediency, skill & reasonable prices for services rendered so, even if they were just meh & not friendly, honestly I'd be cool with it.
Needed battery change for Samsung Galaxy S23+. Battery was swollen & over heating. Reasonable prices. Went in, paid for it. Took a day to order battery. Day after that, I went in and they swapped it out on the spot, no more than 10 minutes. In and out. It's May 2026 & phone still going strong. No more overheating, phone freezing or any issues at all. 10/10 for me.”
“Thank you Logan for a good hour of help setting up, transferring data from my Galaxy Field Pro to my new S5. Above and beyond the call. Many thanks for lending your super patience and tenacity. 8/5 and 6/2025. Warren Sanders Edmonds. Wa”
“Very patient and helpful even though i clearly come in closed to the close time. Really appreciate the transparency in the solution and information, will def revisit.”
“I ordered two of the Desert Night Dog Collars cause i needed breakaway collars for boarding and love how they look on my dobermans. The colors look more vibrant than on the website. The mediums are huge but there's plenty of slack either way you need to go when sizing them up.”
“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”
“I'm a Dad who lives in another state away from my daughter, I needed to get my daughter a phone and I had to do it by long distance. Stephen J guided me in the steps I needed to take and the end result was my daughter getting the phone, Stephen helped, and went above and beyond to get my daughter setup, Thank you Stephen for great customer service”
“There were some hiccups on the Verizon side in getting the account switched over, but Kay was absolutely UNFLAPPABLE, determined, and tried every avenue until she conquered the dragon of in-house tech support and got everything working. This is a level of dedication that makes customers come back. Plus all with a genuine, friendly, and fun connection that turned what could have been a drag into a fun experience. I'm bringing the coffee next time!”
“Omg come here. SAIF SAVED MY LIFE and he's cute. He got me right even though it took a little bit. I like him, I like it here, this maybe my home Metropcs. The one that was in tukwilia I used to go to but they closed PLUS HE GOT DEALS ON CASES.. He also sold me a 400 phone ? -Akasha”
“Very happy with my whole experience at Thrasher’s Corner AT&T Store! Omar, Emma & one other person were very focused on handling all my requests & some glitches.
My iPhone 15 had been stolen the day before, but they quickly got my older phone set up. Also let me know about 55+ specials on internet & signed me up. THANKS to all!
Q
26 years with AT&T”
“I had a great experience at this Verizon store thanks to Michael and Kyle. They helped me troubleshoot and fix a SIM failure on my iPhone quickly and efficiently. Both were easygoing, kind, and really knowledgeable—they made the whole process smooth and stress-free. I really appreciated their help and professionalism. Thanks again, Michael and Kyle!”
“Even though I arrived at the store just 15 minutes before closing last night, both Gautam and LJ were very kind, helpful, and professional and provided me with the service I needed.”
“Wow. I came in for a repair, and I was fully ready to wait weeks. You know the process - sometimes it's long and challenging and filled with lots of steps. BUT - not at TUMI Bellevue last week! Carmi and Carrie somehow managed to solve the repair the same day - on the weekend - and I left with my issue fully solved. I have to admit - I had 0% belief it could be solved the same day, but they made it happen. And THAT is why so many of us choose Tumi. Thank you C&C and Tumi!”
“Nyair Omari is top notch! This young man provides excellent customer service! He was extremely understanding about my ordeal and he went above and beyond to resolve my phone issues today!”
“From the moment I walked in, I received excellent service from Brandon. He helped recommend me a new phone, educated me on different trade in packages, and when I finally made my selection, he helped me thru the checkout process. He made sure to take his time to explain everything to me. I would recommend this experience again.”
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
“Misty at AT&T (Manager at 6th Ave store in Seattle is AWESOME!! After having a terrible experience at the Northgate store she went above and beyond to retrieve our phone number that AT&T mistakenly erased. That’s not to mention that she got our messed up accounts straightened after 6 months of trying to work through AT&T phone support.
Misty is a champ and deserves every accolade she gets!! Great service and personal”
“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.
She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”
“Tico is the man!!! I had a complicated cell situation and he took the time to lay out all of my options. He worked with me for several hours, and answered all my questions! He is the best!”
“Alex was a fabulous advocate for my unique phone needs. I had decided to utilize AT&T to replace a landline for my brother’s business. After describing the needs of my brother with Alex, he listened carefully to understand what his needs would be to assist with this transition. Alex worked with me over 2 days and we finally came up with a very good solution. I’ve not yet installed the new phones, but feel confident it will be a great update. Thank you Alex for your patience and knowledge of AT&T solutions - well done!”
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“I had such a +ve experience at this store. Kris, Justin and Amanda(I think) are very helpful and made sure all my questions and concerns were addressed with patience. This is the best At&T store around.”