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“Sean at Sound Credit Union is awesome! Always patient and helpful he's excellent at explaining new information and taking care of our everyday banking needs. I highly recommend Sean and the entire Sound Credit Union Edmonds team.”
“I've been a member of Sound CU for many years. It is rare that I have to go into the branch unless I am using it for specific purposes such as getting a loan which I did a couple of days ago.
The employees are always welcoming, the branch is clean and signing off on documents is relatively easy. Lastly, it is not as filled with requirements to get a good savings or loan rate as many CUs are now wanting so many debit card transactions to get the best rates. Rates on loans,.CDs and related options are always competitive and often better.
For routine banking needs or loans, look no further!”
“I am a many years customer of Sound Credit Union and always enjoyed willing and skilled service. My account was compromised through the internet. Darlene spent three hours making the account changes that restored my safety. Her patience and sincere care saved my attitude. Her instructions to me for my next few tasks were absolutely clear. I'm grateful.”
“I had what I thought was a simple issue that turned out to be more complex than anyone thought, and everyone, from the concierge staff member to the manager, were all very kind and patient with me. There was a once-in-a-blue-moon computer glitch that had me all frustrated, and their team was just the best at helping to sort it all out.
Highly recommended for all your banking needs, simple or otherwise.”
“Exceptional service! Jake and team go out of their way to help me with every issue, no matter how small or unusual, and they always do so with a smile. Even after years as a member, they're always ready with a cup of coffee, an open ear, and action toward making life easier. Love this group. Highly recommend.”
“I’ve been banking with Salal and this particular group of reps since their old location near Kaiser Permanente on E John St. The service is always spectacular—every rep is friendly, helpful, and get me in and out quick, even when I have shared branch business! I’m planning on making them my primary CU in the near future. Highly recommend!”
“Michelle have been taken care of me several visits and her services exceeded my expectation. She constantly spread positive energy,speaks clearly and professionally. If you need help with something for Michelle,”
“I had the pleasure of working with agent Julissa when I needed to find out about my car loan options. I came in to the branch frustrated about previously given misinformation from another branch and Julissa was wonderful in working me through the issue and explaining everything. She was patient, kind and went above and beyond in her customer service so that the situation turned around and I left feeling very reassured and valued. I would highly recommend her and this branch to anyone looking for help.”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
“I frequent Verity in Lynnwood - to access my account in a credit union in Tacoma (a great service they provide). I was there a few days ago, waiting in line, when I walked over to the Asst. Branch Mgr., Querico Borja to tell him that I couldn't help but overhear his phone conversation. He was so kind and patient, and I just wanted to give him positive reinforcement. He very much appreciated my comments to him and I wanted to make note of his professionalism and kindness here too.”
“The employees at this bank have gone above and beyond to help with my banking needs, both business and personal. I have been with Verity for over 20 years, have 5 accounts there and my house mortgage. The manager and tellers know my name and even my kids names! They build community by hosting local music events and art shows.”
“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
“There was a misunderstanding that happened today but Guy worked real hard to try to fix the problem and Kaila the Branch Manager was super kind and helpful in resolving my issue!”
“Tyler was so quick and helpful with me today! I wasn’t sure if this location would be open since the photos show Inspirus - but it’s legit! It’s here! And Tyler is awesome. Thanks Gesa!”
“Becu is an awesome bank, been a member 6 months. They offer great services and went in today to get a personal loan. Sam was super knowledgeable and had excellent communication on helping out with the loan. Sam also set us up with a refinance on the car loan, saving us a lot of money. Sam was super helpful. Thank you!”
“WSECU is such a great bank. They have always helped me with, loans, personal loans, car loans and credit cards. When other banks would have not. I cannot express enough about my bank WSECU.”
“I came here for my first Auto loan, per my auto Dealer's recommendation for the best interest rate. My bank person, Iconic, truly lived up to their name!
They were fun to work with and was honest about anything they werent sure about. When we mentioned how the car needed to be started up with jumper cables, they strongly recommended that we asked the dealer for a new battery upon signing (to which they obliged ?).
They also felt that the price of the car was fair for it's age, which was reassuring.
The process took a little longer than expected but we had some shopping to do across the street anyway, so it all worked out really well. Iconic was very helpful with the application process, to ensure that I was approved.
Thank you BECU, for making this process, and all other bank stuff completely un-intimidating!”
“2 ATMs that work pretty well with a small branch inside that isn't open for most of 2nd shift. BECU is great and having it close at hand at work is a huge boon.”
“I can't say enough good things about this wonderful branch. Reza is the best branch manager I have ever met in my life. He has saved me from a world of pain and stress :(. The attention, promptness, empathy, and attentiveness I have received from him has far surpassed even my closest of friends. If every branch had a "Reza", I feel like Verity would take over the world. Give this man a raise!”
“The staff here is very helpful and gives good advice. They were extremely helpful when we purchased a new house while keeping the old one as a rental property. They carefully explained everything we needed to know and were friendly and prompt.”
“Momo, thank you. Your kindness and help means the world to me. I was in a huge pickle and your generosity left me speechless ❤️I hope Gesa understands how lucky they are to have you. I'm lucky I got to meet you.Thank you ❤️”
“We worked with Molly Wilson on a loan and she was very professional and finished everything in a timely manner. Great communication and Will recommend this credit union to friends and family. A+ Molly!”
“My son and I received excellent customer service from Jose and his manager, and I will be bringing the rest of my kids in for further appointments this week. THey offered sound advice and we ended up opening additional checking accounts. While this credit union is transitioning to more online transactions, it was refreshing to be able to walk in and have our needs met in-person.”
“Just got done with changing over to BECU and I
Had to deal with A LOT. With refinancing my car loan, changing my credit card debt over and joining BECU and Cynthia was the most kind and informative person to the point I burst out crying. She’s the absolute perfect person to make a stressful situation bearable and easy to understand. She needs to be recognized for the service she gave. Keep her forever this was the best bank experience I’ve ever had!”
“I have been a customer of Seattle Credit Union for several years and I have been pleased over and over again and with incredibly attentive service, excellent banking policies, and most importantly the refreshing feeling of being treated like a human being. Everything about my experiences with Seattle Credit Union so far have the undertone of cooperation. They want to provide services that benefit both of us, not just them. Never once have I seen the crocodile smile that is so common from your average corporate bank employee. In particular Shayla B at the downtown branch has been great to work with on several occasions.”
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“I found the Harley I had been looking for, Being a 2010, most credit unions would not financial it, The ones that would wanted 13% interest even though I have good credit. Alaska federal not only financed it, but did so for 4.75% I cant really say enough good about Aladka federal, Strongly recommend them for your financing needs!”