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10AM - 6PM
7918 Aurora Ave N, Seattle
Sporting Goods
“Next time you need a rack come to this store! They quickly helped assess what I needed and had it ordered and installed very fast. Took the time after to walk me through all aspects of my new rack. Very pleased!”
“I walked in to get my feet scanned and ended up learning a lot. Taylor, the sales associate, was great! She was friendly and thorough in educating me about my feet and showing me options. I never felt pressured to buy anything, which in turn made it easy for me to pick new shoes and socks. Will indeed be returning”
“I went into New Balance to return some shoes I bought online. I wasn’t planning on repurchasing but Daryl and Kris helped me find exactly what I was looking for in store. Amazing customer service! Daryl was a joy to chat with & just spilling positive energy all over the room. If you need shoes or just to be pampered a moment check them out!”
“Seattle ski is awesome. Love the service and selection here. Come here and support small local, family owned ski shops. They seem to be going the way of the dodo unfortunately...shout out to shop doggo Loki ?”
“I have been coming to this store for many years for the warm, friendly and very helpful service, as well as the consistently great shoe and clothing selections. I never walk out with empty hands.”
“Sales guy Evan was knowledgeable about the shoes there I'll tell you! I wasn't even going to buy some. I was just looking getting ideas. I'd had Hoka shoes before, which are great shoes. I looked at the cute, comfortable Altra shoes, slid my foot in the shoe, and my foot just melted. So I changed my mind. I bought them! Because you never know if that shoe in your size would be there next time. That would be a big Un- zen like disappointment! We want the good feeling! Go there, get your next pair there!”
10AM - 7PM
3225 Alderwood Mall Blvd, Lynnwood
Sporting Goods
“Great experience. I went it looking for a climbing machine. Hers the deal I went in before my workout. This guy that works for one they didn’t have a climbing machine. Rare if they would have one most fitness stores do not stock this kind of machine. He love his job really positive and is super knowledgeable on fitness I would say go check it out. Fun experience and you get to sit in line 5 or 6 different massage chairs. It’s the best.”
“Stopped in to buy a complete, they had everything I asked for and some really cool options for shop decks, the one I got was kind of a Newport theme and it was designed by the guy who was working so that was pretty awesome ~all in all the experience was phenomenal I had a great time looking at their vinyl and stickers, and the service was amazing. Highly recommend!”
“I'm not a fisherperson BUT I went into Avid Angler because they sell Goodr Sunglasses! The guys in there are so personable, funny and helpful! They have a nice selection of clothing, sunnies, and kicks too! Stop by, you'll be happy you did! Thanks!!”
“Came in for the first time at this store to make my first ever snowboard purchase, and their shop manager Bryce spent what had to have been easily an hour or more helping me decide which board / bindings / boots would be best for me given the budget I provided, as well as giving me just a ton of general knowledge about snowboarding and things to consider. He helped me completely set up my board / bindings and get it ready to use while being super patient with me as I asked for adjustments etc. Super friendly / chill staff and was an amazing stress-free experience overall. Really happy I came here and will definitely be coming back for anything else I need for snowboarding!”
“The staff at this location are pretty nice, very helpful! I haven’t had a bad experience at this location in years so if you need something they probably got it! four such a small store, they’ve got a lot of stuff packed in there. You should be able to find what you need.”
“The folks at Puetz Golf stand behind the products they sell 100%. I recently ordered from their online store a close-out electric Golf Caddy/Trolly that was discontinued by the manufacturer in 2024.
Imagine my disappointment when the unit came to me and was defective with nothing working as it should. Andy from Puetz customer service not only responded to my concerns professionally and promptly outside of business hours… but they replaced it, in the store, with a unit that was the current model for no additional cost. 100% painless and all on the same Sunday I reached out.
Jordan from the Seattle location literally had everything complete in a few short minutes, no interrogation, no hassle, never a doubt that they were going to do the right thing. I didn’t need to pay for shipping because I bought it online, didn’t need to wait until they could source another similar 2024 model, or just give me my money back… I just got excellent service and walked out with a perfect, new replacement.
Service like this is from a prior age when businesses valued the customer more than the sale. They will have my business on every golf purchase I can send their way, and they should get yours too!!!”
“This is definitely the right place to go! This is only my fourth day in and when I went to get my bow sighted somewhere else they didn’t give me no where near the same advice as Nock point. The knowledge I learned was so critical and realistic for my hunt I have coming up. Not only was the staff outstanding but the other customers that were present were very encouraging and gave me a family vibe. If you come in ask for David. Great customer service that went well beyond average. Thank you Nock Point!”
“I'm a regular visitor to the Kraken Community Iceplex team store. They carry pretty much every type of Seattle Kraken or Coachella Valley Firebirds merch, and they can add names and/or numbers to haters while you wait. I love their clearance rack!”
“KAVU has consistently proven to be a brand that delivers amazing, durable, and stylish outdoor gear. Whether you're an outdoor enthusiast or simply looking for reliable and fashionable products, KAVU is an excellent choice. Their commitment to quality, durability, and style is evident in every aspect of their products. I wholeheartedly recommend KAVU to anyone in search of gear that can keep up with their adventurous lifestytle.”
“Lynda and Ashtyn provided excellent customer service! Originally, we stopped by to do one return, which went smoothly. Unexpectedly, we found a product in a smaller size and planned to do an exchange. Lynda assisted us, and we asked for advice between the two sizes. She took the time to compare the two sizes and provided excellent advice. So, we kept the size that we originally had. Then, we asked her if they would be able to see if another location had the size and color of an additional product. She called Ashtyn over, who assisted us at the register. Unfortunately, the product was no longer manufactured, so all they had is what was left. We are very appreciative of the friendliness and helpfulness of Lynda!”
“I brought an old boat hitch that had a rusty stuck bolt on it to Seattle Water Sports. After trouble shooting my problem they were able to unscrew this bolt using a huge wrench and pipe. When it came time to pay the bill they said it was “free”. I was very surprised they did this and highly recommend them to anyone. They seemed very knowledgeable on all aspects of boating, even helping me loosen a stuck nut on an old boat hitch.”
“Went in looking to try and buy some new woods - and I did, so that says something! I hadn't bought new clubs in about 10 years, so wasn't really sure what the new golf tech was and didn't really care to sort through the bias online content and reviews. I got a fitting with one of their techs who asked me what I was there for, asked about preferences, abilities, etc. and then recommended some clubs and set to work. I spend the better part of an hour ripping shots on the simulator as the tech swapped out clubs for me based on what he was seeing and discussed what I might be feeling and why based on each club model. I walked away with two clubs I felt confident buying.A few notes/recommendation:- They have a wide selection of clubs, bags, etc. (more than many other places I have been in lately)- They have about 5 simulator bays running that you can use to try certain clubs. I couldn't tell from the website what the simulator situation was- I recommend making a fitting reservation by giving them a call. They were swamped on a Rainy Sunday, so they took my name in a later time slot and asked me to come back (which worked for me)- Bring a few clubs you know your distances for. The sims/practice ball combo results in a slight, but noticeable yardage reduction, so you'll want to know how off the sim is from reality by hitting your known club and comparing the sim to reality. Otherwise you might think that new 3 wood going 240 instead of 260 is not worth the $$.”
“Love these guys and their gorgeous dog. Top quality embroidery. Very flexible with designs and willingness to logo small batches. Customer service and quality spot on! - from Windworks Sailing”
“I went into Big Five in mid-October while visiting family in Shoreline. The AirbnB I was staying at had a terrible mattress, and I would not be able to sleep on it another night. I went into Big Five hoping to find something I could sleep on for a few nights. An excellent young lady named Damaris not only directed me to the camping-style mattresses, she explained the two options and helped me select the one that would be best for my circumstances. The air mattress I purchased exceeded all of my expectations, and I slept like a baby for the next five nights. The customer service I received saved me hundreds of dollars as I did not have to leave the AirBnb for a hotel. I appreciate the selection of Big Five and the patience and thoughtfulness of Damaris. Thank you!”
“Shoutout to you, Shawn in the shoe department, for not only having the patience to listen to my mother explain her bunions (I'm so sorry), but for making the time to let me try on a pair of every brand of running shoes, despite being busy with other customers. I work a very active customer facing job, so selecting these running shoes was an intentional investment in my own quiet time away from work. Today meant a lot, and was a reminder how REI never disappoints me.”
“My wife needed a specific pair of shoes and staff was able to locate them within moments. She got exactly what we needed and the staff was very friendly. The minus star is for being a tad pushy on the membership program. 5 different employees tried pushing the $30 membership. They should probably back off a tad on that.”
“Very helpful sales lady brought everything I needed and ordered right colors that weren't in store, free delivery to my home--she showed me the colors online-- totally great experience & no rush even tho it was a little after closing!♥️”
“Craig Hunter fitted me for irons and woods and I am so happy with the results. Every time I play I send happy thoughts Craig’s way.The best part was that Craig tried an endless set of club heads and shafts until he found the perfect combination for my swing.During the fitting Craig also fixed a long standing swing flaw that had been plaguing me.I am kicking myself for not getting fit for clubs sooner but I am happy I am set up now.”
“We took my nephew back to school shopping for shoes and it was a great experience! We almost immediately got help to get his feet measured then they pointed us in the right direction. Many people helped us or made sure we were being helped if we were waiting for sizes. We felt very cared for! He ended up getting these awesome TMNT shoes!! My nephew wanted to share his experience too:
“I had a great experience they were so nice and helpful and asked how we were and one guy asked me if I play hockey and they made me feel great and they had a lot of shoes and creative shoes!” Thanks so much everyone!”
“Camille was very nice and helpful today as she helped me select the right baseball hat for me. She also explained to me about their Custom Cap Program and how I might be able to use them for my business.”
“Had a wonderful experience today! My youngest daughter really wanted to buy something from here - using her birthday money. Everyone working greeted everyone that walked in the door and was quick to help or answer questions. Alberto (I believe was his name - forgive me if I am wrong?) checked us out and was very kind. I love to give credit to where credit is due, especially when it comes to great customer service! Thank you for being apart of making our day shopping fun. ☺️”
“Frankie was awesome! Without hesitation he helped me bring a 300lb weight set plus a weight bench to the check out line and then to my car. All of which happened right before the store closed and he had a positive attitude the whole time. Great employee. DICK’S should absolutely value and promote the best like Frankie!”
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“Great instructors. Great classes. I got open water and advanced certifications with underwater sports. Doing scuba diving after that. Instructors from underwater sport taught me a lot. Employees of the shop are very helpful too Great place”