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11:30AM - 7:30PM
30817-30845, 30817 Pacific Hwy S B, Federal Way
Electronics
“My Video Only experience was superb from the moment I walked in the door of the Federal Way store! Byron assisted me without any pressure, and he was very personable as well as professional. I was pleasantly surprised at how much cheaper the delivery and set-up was than a competitor! The TV and soundbar were delivered the next day, and Jesus & Brainer were fantastic, so friendly, helpful and proficient - wonderful service! I will be referring the Federal Way Video Only to anyone looking for a TV! Thank you to each one of you!”
“Even though the mall is not my destination but I come her for this store specifically.
Thank u looking out for me and keep me within budget and advising me on what phone to buy really happy with the choice u recommend for me and saved me hundreds of dollars”
“I like how the manager was eager and willing to help . To find what I wanted and if not to order what was wanted and still assist until the item gets here . I like businesses that really care about the customers .”
“Had a terrible day with over the phone customer service. Was transferred 10 different times and had explain my story 10 different times. I was told that because my phone was purchased online I wouldn’t be able to go into a Verizon store to get the printed receipt I was looking for.
As I’m on hold with the next transfer and 3hrs on the phone…I decided just go to my closest Verizon store in Federal Way(same parking lot as the commons mall). I’m about to lose my shiiii with these 800 numbers.
As soon as I walked in Jay approached me right away. No waiting, no hesitation. He asked why I was there and he didn’t even hesitate! Asked me for my ID and got what I wanted and I was out the door in less than 5 minutes. Can you believe it!? 4 hrs of work in less than 5 minutes with Jay?
Thank you Jay for making me smile today! Keep up the excellent customer service!! You the man!!”
“My mother & I had a great experience at this location.We were checked in right away by Todd, despite them being busy. We were handed off to Artem who was very professional & knowledgeable, he listened to our questions and concerns and provided us with the best options for us and our budget. Shout out to Kourtney for helping us get a discount after buying three accessories. I would definitely recommend this store, they do care about their customers.”
“Metro in Federal way has got great customer service and will go above and beyond to meet your needs,thank you Mirza for providing us excellent ? customer service.”
“The two staff members at this Metro by T-Mobile store location were very kind to me. They set me up with a new phone number and helped me transition from a flip phone to a smart phone. There were some problems with the cellular and internet service during the first two months, but, it is all resolved now. Hopefully! And, that is probably a larger network problem. The cost was fair and I should mention that I also purchased a refurbished or previously used router and got home internet too. 5/5 stars. Thank you, staff members for making me feel like a valued customer and taking the time to set up my account, and everything associated with it.”
“I love the reasonable prices of the fresh vegetables and the great prices for canned goods, l got a fabulous price for a spiral ham for Thanksgiving, I'm thankful for the good prices when everything is going up! I also love the hummus!!!”
“I knew what I wanted as soon as I walked in the door but the young man that decided to say something to me was kind of hesitant on selling me anything I guess he was more interested in the large group of them that were walking around the store learning about different things so I took my grandson over to the toys and there was a young man his name was Mason there that approached us and was very nice so I went back over to what I wanted to purchase and there was no one there so I decided to go back to Mason that helped me so my rating is based off his service”
10AM - 7PM
31721 Pacific Hwy S, Federal Way
Electronics
“Employees were friendly and time efficient!! I was already in a mood after my experience with customer service over the phone but Jonathan and Stan immediately changed that! Definitely a 10 out of 10. I was glad I walked in that day! Thank you guys once again!”
“Hunter helped me and MY Hunter with a loan I was in and out within 20 minutes! He was friendly, honest, and clearly laid out expectations. My first pawn/loan was made easy because of him and the team here!”
“Went in with my mom to get new phones. we are not fluent in the language of technology and phones at all but the employees there were so helpful. We were assisted by Bekah (I believe was her name) and we had SO many questions that she happily answered. She brought out a bunch of cases for us to look at, went back in inventory to check what colors of the different iPhones they had, and was overall patient with my mom and I’s indecisiveness hahaha. it was a smooth experience, Bekah was very helpful and informative.”
10AM - 7:30PM
2152 SW 336th St, Federal Way
Electronics
“Angie is such a sweetheart! If you want outstanding and honest customer service, I would highly recommend this place and especially her help! She is incredibly knowledgeable, professional, honest, kind, and goes above and beyond in providing amazing customer service! She answered all my questions and was able to help me with my situation in a way that was best for me. Their phones are a bit newer here as well, and they have some good options available. I would definitely recommend this store and Angie if you need help!”
Open 24 hours
34727 Pacific Hwy S, Federal Way
Electronics
Open 24 hours
35620 Pacific Hwy S, Federal Way
Electronics
“The guys and woman that work here are great! The store is always clean. They are always kind and welcoming when I walk in the door. I am
A regular here As I live close by , so it is always nice when the workers know you and acknowledge you when you come in. Keep being awesome!”
Open 24 hours
104 SW 312th St, Federal Way
Electronics
“Second best 7/11 in WA state honestly. Dudes there has spotted me on short change and thanked me when I got them back the next day. That’s worth a lot in my book. Always mad respectful and were with it on Ramadan ??”
Open 24 hours
28719 Military Rd S, Federal Way
Electronics
“They are NOT open 24hrs!!! They close around 2am until 3am-3:30am just like EVERY gas station. They have to do an End of Day for their books just like any business does. Specific time they close I am not 100% on but I do know they do close.”
Open 24 hours
31006 Pacific Hwy S, Federal Way
Electronics
8AM - 10PM
2201 S Commons, Federal Way
Electronics
“I love the reasonable prices of the fresh vegetables and the great prices for canned goods, l got a fabulous price for a spiral ham for Thanksgiving, I'm thankful for the good prices when everything is going up! I also love the hummus!!!”
Open 24 hours
32935 1st Ave S, Federal Way
Electronics
“I stop here at least all the time to pick up my amazon packages. My only complaint is that it is not open 24 hrs. ALWAYS clean location & friendly to me. Maybe if customers weren't rude to staff, they won't have bad experiences. I've never had any issues here.”
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“Nice little hole in the wall with a great retro collection ranging from record's to games. The prices are not bad and the staff are friendly as they are informative.”