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“Not a big fan of getting a new phone. But Chris had great customer service and made the transition so easy. He was patient with me and my many questions. I really appreciated the great customer service.”
“the customer service was outstanding. They made sure that everything worked. they made me feel right at home. It made it more at ease and to be there for such a long time. I really do appreciate the customer service that I have received. I will continue to keep going there if I have any problems.”
10AM - 8PM
4502 S Steele St K901, Tacoma
Mobile Phones
“Very efficient and very friendly.
My experience was great with quick repair
He has fixed my s21 plus and s20 5g, changing the led screens.
I highly recommend any one to try quick repair”
“I want to start this review by saying, I am not one who gives good reviews... the way I see it, if the service was good, no need to review it. But the last two visits to this store made me rethink that policy. Taryn was absolutely fantastic. Taryn was able to answer all of my questions and point me in the direction of the galaxy s24 ultra. I love this phone so much it has everything I wanted and more. Taryn also helped me pick out an amazing phone case, liquid screens for the front and back, as well as camera lens covers. All of this was done quickly and efficiently. People like Taryn definitely deserve more than they are being paid(whatever number that may be) and should be utilized in training of more staff. 11/10
If you come to this location, for sure ask for Taryn!”
“Shanna B was patient, kind and extremely helpful with my issue. Shanna has exceptional knowledge of equipment and process.
I would highly recommend and would happily return for her expertise as well as recommend her in her phenomenal customer service.
Thank you, Shanna for going above and beyond !”
“I treat my phone like a hockey puck, so I frequent the Zagg kiosk in Tacoma. Those dudes slap me a new skin on with no bubbles, hair, or slack in it like it’s nobody’s bidness! They’re fast, efficient, & fun to chat with while they’re working!”
“Got a great deal on a used phone with a warranty. They even checked in a while after the sale to make sure the device was up to my standards and I was happy with it.”
“Even though the mall is not my destination but I come her for this store specifically.
Thank u looking out for me and keep me within budget and advising me on what phone to buy really happy with the choice u recommend for me and saved me hundreds of dollars”
“Joann was incredibly awesome in getting a major system error corrected of over $1000. Also, stayed on the phone with me for 3.5 hours while two fraudulent phone numbers were removed and the Verizon Cust. Care and Fraud Depts. tossed us back and forth.”
“My partner and I had a great experience when we went there. Both Rebekah and Elida were wonderful and very helpful. Fast and got us a very good package deal for the family. I highly recommend this store.”
“Not only1 but 2 of workers they were both so helpful. Myself being Elder nit understanding all technology of how everything works..they showed & fixed apps DIDNT need.THEY WERE GREAT!!!
I noticed other workers were very friendly to there customers.”
“I have been having difficulties with my TMobile SyncUp Drive ever since I had to upgrade to the new style. It flat out just didn't work. I went into a different location 3 times and they couldn't help me. I called customer service and still no luck getting it to work.
I walked into this T-Mobile and they were able to help me within in minutes. The problem? The SIM card on the new SyncUp wasn't linked correctly.
Thank you team for getting this resolved for me!”
“Just left the store. Went in because AT&T service has be awful in Kitsap County the last few months. Ken gave me great customer support even though it was a technical support problem that is out of his hands. Give that man a raise. He was everything you want from a customer service person in a industry like AT&T”
“Jessica did a great job today. I needed to get a new phone and had come in a few times previously, but those days were either too busy or too close to closing. Jessica managed to help me even though it was busy and I was out of there quick and easy! Very thankful for her help today.”
“I was pleasantly surprised by the competence, courtesy, attention and quality of work of this shop. I would especially like to mention Krystal, who is a very experienced and courteous worker, capable of performing many tasks at the same time and treating each client with care. She definitely deserves her name and a promotion!”
“It was very amazing service. I am here at a metro office. There are amazing guys. They gave me a good deal. Good service and with good hospitality. I'm so glad with the thank you guys. God bless you, bye.”
“Honestly the people here are actually helpful I’ve been to different AT&T around the states like 5 of em and after 7 years going in and out of em this is actually a particularly helpful one . They do need more help at some times but they do acknowledge your presence.”
“I recently set up a new AT&T service for my son who lives in Hawaii. Unfortunately, attempts to resolve some issues through online chat and customer service calls were unsuccessful.
I then visited the store and was greeted by Sean. He immediately started working on resolving our issue and even communicated directly with my son.
Sean provided outstanding service. He was knowledgeable and resolved the problem quickly. I highly recommend this store for any AT&T service needs.”
“Inside it is nice and open not. Except for the phones on display by the door the phones on display in the middle of the room are off. The prices look to be decent. They don't have the OtterBox phone case. To make up for that they do have 13ft drop protection phone case for $30 for soft shell case $25.”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
10AM - 7:30PM
14912 Pacific Ave S, Parkland
Mobile Phones
“Went in for a upgrade and Richard got me hooked up with the newest galaxy phone for me and my wife for FREE!!! And are bill is still the same for both lines. This is my fourth transaction with Richard. Thanks a lot for your help!!?”
“Michael was the best hands down sales rep ever! Coming in from out of state he made purchasing a new phone and line a fast, easy and painless process. Plus his partner (DJ Jazzy) Jess had a ? Playlist on the entire time make the whole experience such a vibe ?”
10AM - 8PM
25246 Pacific Hwy S Suite 106, Kent
Mobile Phones
“Thank you to one of the girls that helped me! Great service! She really took her time helping me. I love her energy! we click everytime I come in asking a whole bunch of questions lol ? she was amazing and patient with me.”
“Didn't end up getting work done but the employee was knowledgeable about my phone and what I needed and able to give sound advice, the repair cost was roughly the cost of the phone so I decided against the repair but still a helpful visit.”
“The lady, whom I'm assuming is the manager, was very helpful with my upgrades. Activated my phone quickly and was courteous to other guests as well. Great job.”
10AM - 9PM
3500 S Meridian, Puyallup
Mobile Phones
“I had the absolute, greatest experience at this GameStop. Sophie and Tori were helpful and made sure I got exactly what my kids were asking for. I highly recommend this place!”
“The manager, Adonis, gave us her full attention & worked hard with us, trying to fix a problem created by Verizon. She was great to work with & very helpful.”
“The staff here were very helpful and patient with my smart watch issue. They were able to fix a problem that the other store couldn’t and phone support couldn’t ! Then they went above and beyond and helped me cancel some unnecessary charges on my account.”
10AM - 8PM
8012 S Tacoma Way STC 14, Lakewood
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“I was having some major problems with one of my phones and the gentleman there Jose was very helpful got my phone back on the road showed me some phones for the future that I could buy. Was a good experience”