“Had some bumper damage repaired here. They kept me informed every step of the way and the car was ready when they said it would be. Also my car didn't have any bad odor inside as I've had happen at other shops.”
“Shane deserves the highest praise and accommodations.
My Mercedes wouldn’t start in the Kenmore McDonalds parking lot.
I called Mercedes for roadside assistance. I waited three hours only to find that my call had not been processed.
It was cold and raining and I’m a senior citizen and was scared as well.
So I called O’Reillys to see if they could help me.
It wasn’t even 5 minutes and Shane was there to check my battery. He said although it was only a 2022 it didn’t have much life left in it.
So I went inside and purchased a new battery.
He not only put it in for me, he went to his car to get me a blanket to keep me warm!!!
He was extremely respectful of me, but also my car.
He was so assuring and kind I immediately get in control and could safely drive home.
Thank you just isn’t enough. But kudos to whoever hired him. He’s a real gem.”
“Great service, it was also faster than the timeline they gave me! Hopefully I'm never in an accident again, but I would return here if I'm in one again.”