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“This is a great place to come, brought my boyfriends a54 in for a screen replacement. I went to Dutch bros and back to get a drink and he had it done in the time it took me to walk there and back! 10/10 going to come back.”
“Diego was GREAT. He was by far the best customer service rep I have ever had. I had multiple problems with Boost, and he took charge like a BULL and fixed all my problems. He took 2 hours to help me fix my mess. He needs a raise for his professional knowledge of everything. THANKS!”
“Hannah M at Verizon on Clearwater in Kennewick is amazing to work with!
I had a tough upgrade and transfer of data and she saw us luddites through it all with grace and a sense of humor.
Partnering with her was Esther who seems to be able to access the AI hive mind and help you figure out any roadblock or barrier.
Altogether, even considering how many hours it took to finalize my 16 Pro Max, I’m happy to say these people are humans you are glad to spend time with.
Hannah went beyond and above the call of duty even responding to desperate texts off hours and was genuine, delightful, and so helpful. The teaming at Verizon on Clearwater is really beautiful.
Thanks you guys!
I’d love to run into any of you in the community and even more, to share a drink.
Thanks Hannah, for being such a stand by.”
“Talon assisted me within seconds of entering the store. He helped me with my upgrade, explaining my options and processing my purchase in a friendly, professional, and competent manner”
“My samsung phone had a bad, swollen battery. They replaced the battery, replaced my screen protector all under 2 hours for under $200. A deal compared to the price of a new phone. I will be back.”
“I can't believe I'm giving a phone company 5 starsBut I'm not really.I'm giving the sales associate 5 starsLesly was wonderful, friendly, and extremely helpful.Thank you”
“Liz at ely boost mobile was fast and professional and very knowledgeable and very helpful great customer service skills been a happy boost customer for 6 years recommend you guys to all my plumbing friends”
“U.S CELLULAR. , If you are looking for a cell provider, that actually takes time to explain all these new phones, and customize a cel) phone plan that works for you, and yours. U.S. CELLULSR IS PLACE TO GO. .Leo , Mngr takes the time , to answer questions and not hurry you out. Orr refer you / to 1 800- pass off . THANK YOU U.S. CELLILAR. LOVE THE GALAXY FLIP”
“I went to Cricket Wireless on Sunday in Kennewick. MacKenzie helped me get another phone for my dad and she had excellent customer service skills/knowledge. She was very helpful in explaining everything about the phone.”
“10 stars!!!!! Nick was an incredible help. In a matter of 3 days another carrier made promises, set up an account without permission, downloaded temporary numbers, and locked one of our phones. Nick restored everything back to Verizon. Thank you Nick and Verizon for making everything right again.”
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“Ethan was amazing! He opened the door for us when we walked in, greeted us, and was very quick to fulfill my request. He even changed my screen protector for me, and it looks and feels perfect! On our way out, he held the door for us once again and was very polite. 5 minutes in and out! Will definitely be asking for him whenever we need to go back!”