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“Kennewick REI is good
I got a 200 dollar raincoat for 50 bucks on clearance
my friend got an ice axe
they do not sell black adam on the DS here”
“This store is amazing. I live in the other end of Washington state so it’s a treat to get to go here. Everything Feed tack guns farmwear I’d shop daily if one was down the road. A++”
“Got two pair of shoes for a good deal with many of the staff members offering help. The check out girl was friendly. Overall great experience shopping and so happy with the shoes. Thanks Big 5”
“Inside the mall, always have great team stuff, no matter your sport! Over priced but it's a specialty shop. Anything NFL, NHL, MLB, NBA, is gonna cost. Great variety, just about anything sports related, jerseys, hats, lanyards, shirts, and novelty. Always stop by to see what they have!”
“Columbia Fitness has an excellent service department, worth every penny for their assistance in setting up a treadmill for my home gym.I had issues with the first installed treadmill and Columbia Fitness was very responsive and helpful in resolving my issues. They are so easy to work with, they take care of all communication with the manufacturer which saves so much time and headache.I will be recommending Columbia Fitness to anyone looking for gym equipment without hesitation!”
“Great place to purchase bikes or get repairs done. Variety of bikes, seats,helmets, etc. Staff is very friendly, knowledgeable and always willing to help out. Definitely has the best customer service.”
“Demo day is the best day! New driver from Callaway is sweet. Great savings on shoes and Bridgestone balls. The best part. The people. We appreciate getting great service.”
“I remember when the store used to be very un organized, I came by a few days ago and there is a new worker there and the store is much better now! He was very nice he helped me pick out things for me and my brother. Very nice guy!”
“They sometimes don’t have the sizes I need in stock, that’s why 4 stars, however, the customer service is awesome at this store and they’re great about exchanging and ordering things online for you that they do not have in stock. -Also their shipping is fast.”
“I came in today for the first time they opened up since covid it was super busy ! Even though the lines were around the store the customer service was AMAZING Devontae was super helpful with getting everything I needed! ! Even when I ended up with the wrong items he was quick to make sure I got what I came for !”
“Everyone is super nice here, customer service is always great and they always ask me for a fitting room when I have a few items in my hand! Janna and Carlie are great leaders and they always have a smile! Clearance is always full with lots of great stuff in there to buy! It's a great place for young adults who are outdoorsy!”
“I love This place .One of the Associates had me laughing so hard..He knew his business for sure . My Son wanted a pair of shoes end up with three with this person helping him make better choices. That what I call a very good salesman. Most know it at the columbia center mall.”
“Looking for little boys turf shoes football/ soccer shoes. Shoes dept was very busy and just one young man helping everyone. He was very kind and courteous. Finally found a pair that fit.”
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“I came in to have my snowboard boots heat molded and I just wanted to shout out George for his amazing customer service! He was super chill, made me feel like he was listening to me when I was talking about the problems I was experiencing with my boots, and just overall had a good attitude! Really made my experience in the store a positive one!!!”