Classic Collision, established in 1983, has built a reputation for quality service, integrity, and honesty in auto body repair. Located in Kirkland, WA, the business focuses on making the repair process easy and stress-free, ensuring customer satisfaction through skilled craftsmanship and high-quality materials. Many customers have praised the exceptional work done on their vehicles, noting that repairs were completed to a high standard, often exceeding their expectations. The staff, particularly service advisors like Roberto, are recognized for their professionalism and communication skills, keeping customers informed throughout the repair process.
However, some reviews indicate challenges with communication and timelines. Customers experienced delays due to parts being on back order and reported difficulty in obtaining consistent updates on repair status. Despite these concerns, several reviews highlight the dedication of the team and the quality of the repairs, leading to a strong recommendation for Classic Collision's services. The business is I-CAR Gold certified and holds various OE certifications, making it a leader in comprehensive collision repair. Overall, Classic Collision is committed to delivering excellent service and has garnered a loyal customer base through its focus on quality and customer care.
This place is legit, I really appreciated the transparency, integrity, efficiency, quality of work, communication throughout the entire process, and overall empathy from all team members.
September 2026
excellent communication and car repairs took less time than expected
September 2026
My car repairs were done perfectly. The car was done before the estimated time. The customer service is amazing!
