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“Fantastic experience, actually a little too easy, I expected problems would rise up or suddenly something would change, but it didn't. Everything went through smoothly and not a lot out of pocket expenses. I would recommend ShyAnne for anyone looking for a home. Also on a side note I've been with 1st security for a few years now and I have to say I've always been treated good and they're always helpful. Shout out to the personnel at the Ocean Shores branch. They set all this in motion”
9AM - 5PM
810 Sleater Kinney Rd SE Suite B, Lacey
Banks
“First class service all of the time! This branch is outstanding. Every employee is knowledgeable and a pleasure to work with. Never felt so comfortable in a bank!”
“I became familiar with Timberland Bank when I had to get smaller bills from my cash withdrawal from BECU. They were extremely helpful and friendly so when my husband and I needed a new joint checking account we chose Timberland. We set up our account with Louise at the Pacific Avenue location. We were both very impressed with her professionalism, alacrity, and warmth. Every employee at both branches are stellar and we’re very happy with our alignment with Timberland. I just opened up a new business account with them!”
“This has been an amazing place to develop a new working relationship. They far exceeds Obee Credit Union. Literally everyone has been a pleasure to work with and flexible for us during challenging times! Jeanie has been notably pleasant and understanding for our local small business!”
9AM - 5:30PM
4540 6th Ave SE, Lacey
Banks
“There should be a dress code. Torn jeans and a flannel shirt just don't inspire confidence. I love the services the credit union provides, what a great interest rate.”
“I have been with multiple larger banks over the years and the banking service which I received from Ashley Worth during a critical time of unprecedented circumstances was simply unparalleled. As a growing company we have amassed a diverse portfolio which has attracted a high-level tier of service by the big banks but their bankers’ efficiency and tailored services cannot compete with Timberland. A gracious pat on the back for a job well done to Timberland Bank.”
“I cannot say enough good about this branch. They have now been working with my now adult kids for years. They have helped them build their credit the right way. Micah specifically is ABSOLUTELY amazing in explaining how all the things in life work with credit cards and car payments and on and on. Both kids love going into chat with him and he is always so willing to share all his knowledge!”
“Tiffany the Operations Supervisor is beyond amazing. My husband had cosign on a car loan and we just needed paperwork to show that the other person was making the payments. We tried calling several times and got no where, well that was until Tiffany, and she really went above and beyond to help us. I thank her from the bottom of my heart because I saw that she really tried.”
9AM - 5:30PM
8300 Quinault Dr NE, Lacey
Banks
“I use Oly Fed for my business banking and I couldn't be more impressed. I was very let down by my previous banking experience and decided to check out Oly Fed based on the reviews I saw. I have hands down never had a better experience with a bank (or really almost any other company for that matter!). They use common sense in banking and develop a personal relationship. Their Business Relationship Banker, Aron Dowel, has been a one stop contact for me (and if he can't help, he very quickly gets me to the right people). They have a small business feel, but with all the tools necessary to meet your banking needs. Overtime, they have gotten me set up with a business credit card, business line of credit, ACH payments (for direct deposit when paying employees) and more. I anticipate my business will be banking with Oly Fed for a long time.”
“Liam, Angela and the man working by the front of the store were so helpful and kind! Not overly kind to where it’s over baring but kind to where it felt as if I was speaking to a friend. They walked me through the process and made it so easy! I love this place. Thank you to the staff! Happy 25 years Miss. Angela!”
“Friendly and helpful. I enjoy banking here. The staff is always helpful whether I call or stop in. They are people helping people and my business is better off banking here.”
“I don't know why others have negative reviews of this CU. I have had several CU's. Three of them were good in the beginning, and went terribly bad later. TwinStar (now Peak) is one of them. I have always had a great experience with NCU so far (3-5 years I think)?”
9AM - 5:30PM
720 Sleater Kinney Rd SE # Z, Lacey
Banks
“Real humans work here -- I'm not stuck with on-line banking only. The indeed have on-line banking & decent app for it. Never had a problem here and the employees treat me like family. CD rates are good too.”
9AM - 5:30PM
8665 Martin Way E, Lacey
Banks
“Obee Credit Union is great. Excellent service and will take the time to do whatever is needed when asked. I have a Pabst Blue Ribbon Credit Card that looks great, and the approval process was fast and easy. I have had the card for over 3 or 4 years now. The interest rate is better than any other card I have ever obtained anywhere. It sounds like I work for them, but I don't. I am a loyal customer that appreciates good service and an excellent CC rate.We have a home in Florida and Washington.”
“The service and employees here are incredible. Ever since I’ve started banking here, I haven’t had no problems at all. Just don’t overdraft and be smart and there won’t be any. Thank you again for being dope and bringing my quarters and money out to my car. Risking yourself during these times. Especially with how busy it was. Wish I knew her name but ??????”
9AM - 5PM
8303 Martin Way E, Lacey
Banks
“Lori is so kind, I always have the best experience with not only key bank but this bank in particular! Everyone is so knowledgeable and I appreciate the kindness every time I walk in. THANK YOU LORI”
“had a wonderful experience at this Chase branch thanks to Jasmin. From the moment I walked in, she was incredibly friendly, welcoming, and made me feel completely at ease. She took the time to listen, explained everything clearly, and went above and beyond to make sure all of my questions were answered and my needs were met.
Customer service like hers truly makes a difference — it’s rare to find someone so patient, knowledgeable, and genuinely kind. Because of Jasmin, my visit was not only efficient but actually enjoyable. I highly recommend this branch and especially working with her if you have the chance!”
“Carlene at US Bank Lacey was very professional and treated me more like a friend than a costumer. All too often you only hear about what went wrong in a professional relationship but that was not the case with US Bank.”
“Excellent service every time I’ve called or dropped by for almost a decade. This includes online banking issues, when fraudulent checks were cashed and my account had to be closed and new one set up, documents notarized, and any other matters. Thank you!”
“This is the best bank I’ve ever been to. Every one of the workers here went above and beyond and I wouldn’t necessarily call my situation easy to deal with either. They assisted me well past the scope of what was required of them and went that extra mile. I want to especially mention J.P. Who is a wonderfully kind worker there and helped with things that weren’t even part of her job! She made sure I was able to contact the right people and even took notes on my behalf while I was on the phone to ensure I had everything I needed. There was also another lady who assisted us greatly when we were confused, I’m sad to say I didn’t get her name as she was really so wonderful in such a stressful time.
I do wanna mention that everyone who helped us though was truly incredible. Customer service here is amazing!! You guys rock and I want you to know I sincerely appreciated you all!”
“Jerry Holman is the person you need to see if you are interested in a home loan. Jerry brings a wealth of knowledge to the table and knows all the ins and outs about home mortgages. Jerry really took the time to explain all the different lending products Columbia Bank had to offer and I never felt pressured. Jerry was sincere and I truly felt that he was looking out for my best interest. I would highly recommend asking for Jerry if you need financing for your next home or rental property.”
9AM - 5PM
8225 Martin Way E, Lacey
Banks
“I want to give a shout-out to Sharonda Jackson, the most positive person I have encountered in a business setting. I've had the pleasure of having her complete my banking transactions twice recently, and I love how she greets you the moment you step through the door. Continue being you, Sharonda, as you are a breath of fresh air in these stressful times.”
“Robert provided the best customer service I have had at any place in a long time. Answered every one of my questions patiently. And helped me find the account that best suits me. Thank you again!”
9AM - 5PM
601 Sleater Kinney Rd SE, Lacey
Banks
“I walked into the place with almost no knowledge of how to open a business account. After a brief wait, I was greeted by Sarah, a Senior Business Account Specialist. She went above and beyond—not just explaining everything clearly, but also handwriting a step-by-step note to help me obtain the business account.
After another brief visit with Sarah, I had my business account set up on the spot, along with helpful tips and advantages for moving forward.
Thanks again for all your help!”
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“Kynslie Gustin Is a very patient and knowledgeable person! She took all the time I needed to finalize my transaction and also helped me out with the use of your automated services, Kudos to Kynslie!”