went in to the genius bar for an issue with my macbook pro. the associate Michael who helped me was excellent, friendly, knowledgeable, and provided great customer service. the issue was resolved & I have a working laptop again. thank you for the excellent service, Michael!
November 2023
As a generation X,er! I can say, don’t waste your time. Unless you were buying a new product, they are very much useless. because my service was so crummy, I wouldn’t even recommend them for that!!!! Nothing but attitude even with an appointment. Absolute waste of time. never again.
November 2023
Pick up service was good, timely and efficient. The young guy who served me was brilliant and engaging and knew his stuff. The review has lost a star due to another member of staff being nowhere near as friendly, rude in fact, when I asked if I could set-up my recent $1300 purchase on one of the tables provided for that..