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“We went in expecting that we would have to battle dragons and instead we dealt with Vi the manager who was a knight in shining armor! He helped disconnect 2 lines that we got at the fair, found that we were being charged for two upgrades on Netflix that we NEVER received. He was amazing and this is the reason that we have been loyal customers for over 24 years.”
“I always get great customer service at T Mobile, and especially this particular store. The cell service is decent, but the customer service is why I choose to stay with them.”
Mobile Phones
Mobile Phones
Mobile Phones
“Special shout out to Isai Carrion. I unfortunately had to visit the Covington WA store several times for a technical issue. I was contemplating canceling service until I got the pleasure to work with Isai. He was super friendly, kind, extremely patient, great communicator and extremely knowledgeable. Every time I came in, he remembered who I was and made sure that we could work together again. It really helped things go smoothly until my issue was resolved together. What a great experience.”