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9:30AM - 5:30PM
628 E 60th St, Tacoma
Hardware Stores
“Went in to look for kitchen light. Found some stuff. Also looked at bathroom sinks and cabinets. Have brought stuff from them before. And have been very pleased”
7:30AM - 5:30PM
13602 Pacific Ave S, Tacoma
Hardware Stores
“By far the best customer service I've experienced in years. James was incredibly knowledgeable and helpful. I will definitely be back and would recommend Brookdale to anyone. Prices are competitive and they offer a military discount on lumber unlike the big box store down the road.”
“Always a great experience down at the fife BFS location! Counter crew is very knowledgeable regarding all their products followed by the fast service of drivers in the yard!”
“Always a great place for replacement tools. Excellent selection of disposable gloves and other single use tools. Definitely recommend the Inside Track membership, will save you $$ throughout the year.”
“Nice & new build out of old existing building looks like new I side! As always Harbor Freight always has great prices, sometimes, the tools could be a little bit better with a better build quality so as to not go through as many tools but overall still great service”
“They have everything that you want and everything you don't really need but oh you want it and its at a nice price I have to clear at least a hour out of my day to go in casue I will find something else I want on a different aile but definitely go here and it's shinny and new.”
“I didn't know what I needed to make the changes that my new fuel pump needed. I needed to go from a stiff metal tubing to a flexible USCG approved tube. I needed all the fittings as well due to the changes. I spent 2 hours at 3 different local chain parts suppliers, they were useless, and I'll never get that time backI went to Williams, Bill had it figured out and sent me on my way in less than 15 minutes. It is so nice to be able to go somewhere that has knowledgeable people working to take care of customers.Thanks, Bill! Thanks, Williams!I'll be back”
“I went in today to get my CO2 filled for the keg. I am naive when it comes to this but my husband can’t get time off of work to go. The staff at this place are super helpful and friendly. They were full of great information! It’s hard to find a business with excellent service. I will definitely be a returning customer”
“Very nice and helpful people. I had a lot of questions and they answered them so I could understand what I needed and what I was buying without trying to sell me stuff I didn’t want or need. I bought 2 bottles and a regulator, they had them in stock for a very reasonable price. Also they are open on the weekends. I will definitely be back. It’s worth the 30 minute drive.”
“Cool old school woodworking supply shop. The folks that work there enjoy the conversations so that's unique imho these days. I tend to learn something each time I'm in there. Good supply of tools, high quality and diversity of wood types and sizes from pen blanks up to furniture width exotic boards. Rikon tools seems to be their main tool type, while expensive is some of the best from what I understand. They have parking next to the store albeit not a ton of space but room for say 10 cars otherwise street parking.”
“Well, customer service was really good. And prices were relatively fair. I have noticed a difference when you go to areas of the store. And it seems that specialists, now that around do not know a lot about some of the products or how to use them or install them. Just seems like there has been a big drop in that knowledge in the store going on for the past few years. I'm not saying the store is not a good place to shop. And I'm not saying that the employees do not offer great customer service, but to lack of knowledge Or experience has shown compared to what it used to be.”
“This place is amazing. We do a lot of business here and sometimes it’s a simple fix and other days it can be a bit complicated. The staff is always helpful in making sure I’m satisfied and leave with the correct parts. Today was no exception. James went above and beyond in helping me and my company. Thank you.”
“I was able to rent an auger they had 2 in stock. Apparently, you can't reserve heavy machines online as it showed nothing for Sat rentals. So I just called in and they opened at 6am. Victor was very helpful gave me the run down of the machine and got me out in no time. Thank you so much, Victor!”
“I have to share what an amazing job the manager does at this store!! I am blown away with the customer service I received from Char today. My husband and I are shopping for a large tool box and she didn’t hesitate to help answer all our questions. As we walked through the store she stopped quickly to pick an item up and hang it in the right place. I can see why her store looks so good. Pride in the workplace!!! Thank you Char ?”
“Amazing customer service! Helpful and professional when I had questions and solved my issues in seconds and provided advice. Only giving five stars because I can’t give out more!”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“The service was fantastic. The 3 gentlemen I interacted with We're kind , courteous And helpful with ideas with my project.. The customer service couldn't have been any better.”
8:30AM - 4:30PM
2402 Pacific Hwy E, Fife
Hardware Stores
“Needed oil and was thankful for their knowledge ensuring me to buy the right oil for my Audi Great customer service and didn't demean me in any way highly recommend going here”
“Aaron always helps me and gets me what I need. And that's why I continue to shop here. I come from Port Orchard, so it's a little bit of a drive, but they usually have what I need or can help me find it.”
“As a business owner, I always appreciate amazing customer service and Belle definitely provides that. Every time my technician pick up material. She is pleasant and very informative. She goes out of her way to care for all of our business needs. Handy Andy Restore And Repair will only go to her!We visit the store weekly and she is always amazing!As a side note we prefer the material sold here. We have found them to be a higher quality and they produce a better finish.”
“Staff is super friendly and always willing to help out in any way possible. I love the prices and the quality of the tools for the money. I saved a ton of money on purchasing a ball and hitch here.”
“Had my chainsaw serviced here,dropped it off on a Friday evening, was ready to be picked up before noon on Saturday,for the original price quoted. Will return for more.”
“This is the best place to buy nuts bolts tools paint auto interior clips and much much more. Fair pricing over other businesses that may be similar. Family owned they aim to treat you right! Hard working curious wharehouse workers,!a big shout out to them all. Scale of 1 to 10 in my opinion a very strong 10.”
“This is one of the best saw shops that I've worked with over the years in multiple towns/cities in the PNW in multiple production shops. They are the easiest to work with, their customer service is truly impeccable. Great service for your blades and awesome customer service. I cannot say it enough how much I'm happy I took a chance and tried out Superior Saw, after our last saw shop was difficult to work with and decided to look for an alternative. If you're looking for a saw & supply shop right now, this is your place.”
“I really like this store. The employees are helpful and able to help me find what I need. They are usually really well stocked especially for being a smaller location, which obviously they're not going to have everything. Their prices are also very reasonable, much better than other plumbing suppliers from comparison. When I compared pacific with another plumbing supplier they were 29 percent cheaper on ABS fittings, which is pretty significant.”
“The team at the Puyallup CED have been the most professional suppliers of electrical equipment I have had the pleasure of doing business with.. Everything I have purchased there has been of the highest quality and best experience I have had.I am fortunate to have there skilled employees help me with my electrical projects.”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
“Having manufacturing issues with a Kohler product requiring multiple returns. Eric at Rosen’s is very knowledgeable and providing great customer service. Give this guy a raise!”
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“My wife and I decided to gift each other a Weber griddle for our anniversary (romantic, I know), and I’m so glad I was able to purchase from our local Ace. They assembled for me and helped with loading it, since I’m recovering from a recent surgery. The staff were super courteous, even when they found it necessary to remove the cover in order to fit it in my van.
You owe it to yourself to shop this store. WAY better experience than you’ll ever get at HD or the big L. :)”