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“I got help by their private banker Stephen for fixing a failed online credit card application. So I do not need to do hard check on my credit twice. It was an amazing and smooth experience.”
“I had an exceptionally positive experience with Key Bank Newcastle, WA branch. The staff demonstrated outstanding attentiveness and friendliness, making every interaction a pleasant one. They went above and beyond, showcasing a high level of professionalism. Their commitment to customer service truly exceeded my expectations. Despite having a KeyBank branch just one minute away from my residence in Des Moines, WA ,I willingly choose to drive the extra distance to the Newcastle, WA branch. The outstanding service and welcoming atmosphere, coupled with the exceptional staff and manager, make this branch worth the commute. It's a testament to the unparalleled customer experience that keeps me coming back, even with a more convenient option nearby.”
10AM - 4PM
6950 Coal Creek Pkwy SE, Newcastle
Banks
“Made a reservation to open new account for two of us. Lu Li helped us and she was very helpful and patient. The staff were also great and kind. Showed us seat while they were busy and we were waiting. Exceeded expectations after seeing all those bad reviews so I think I need to post some positive reviews here.”
“This is a great branch of HomeStreet Bank. I have been coming here for 23 years and all of the tellers are the kindest and makes you feel super welcomed. They remember you and always make sure to try and give you the best service that they can.”
Banks
Banks
Banks
Banks
“When I tell you I was nervous walking in here to open an account I mean it. I haven't opened a bank account in 10 years so I was unsure what to expect. When I walked in, Sunny greeted me and helped me through the whole process and answered any questions I had no matter how small or dumb. They were THE most helpful person I've ever spoken to at any bank or credit union. A lot of places say things like "community banking" and I've always thought it was a buzzword. But after my experience today and the answers I was given I 100% believe it. If you're going here and get the pleasure of having Sunny help you I can guarantee you're going to have an easy and smooth time with whatever you're doing!”