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“I went to Crash Champions to get some body work done on my vehicle per an insurance claim. The team is great and very professional in assessing the vehicle damage, giving a rough timeline on how long it would take, and communicating throughout the process. My only slight complaint was that during my initial estimate I was told that the part of my car that was damaged was going to be replaced, but ended up just being repaired. I was not informed of this update until I came to pick up my vehicle. Aside from that, would recommend!”
“Customer service staffing has gotten better with a few new hires, which has made it easier to reach someone via phone. Customer service reps are all great—especially Will.
The work done on my 2020 X5 has been good, but some things are still way more expensive than they should be (maintenance you can do yourself, like changing engine and carbonara filters). For the complicated repairs, though, I let the dealer do it. Their prices are pretty much in line with the European indy shops in Spokane.
My only gripe is that they are now limiting their Uber/Lyft rides to 5 miles. That means I now have to get a ride to/from the dealership unless I want to while away my day in their waiting room.”
“We recently purchase a Mazda CX50 from Tyler at Knudtsen Foothills Mazda. From start to finish, Tyler made the experience pleasant, comfortable, and dare I say fun? He is very personable, relaxed, and we did not feel pressured whatsoever. If you are dreading looking for a new or pre-owned vehicle (like we were), have no fear! Go see Tyler at Knudtsen Foothills, and he will take great care of you. Oh, and we love our new car!”
“Mark was great! Good customer service and knows what he needs to get the job done right. Please give them a call for your next collision repair, They wont let you down!”
“Great experience. Very responsive. And very, very fair with the price. I couldn’t get other dealerships to meet in the middle, but Findlay Honda was NOT out to gouge me. Thank you, Findlay!”
“Very kind, professional, text updates of when vehicle would be finished, finished early, made sure to walk around details of visit after work was done. Love their work ethic! Highly recommend for your vehicle needs”
7AM - 5PM
1208 W 3rd Ave #100, Spokane
Auto Parts
“Honda Service Center Team, Ryan & Nils as well as the whole service team are absolutely awesome. They take care of their customers like family. My Honda sounds great and runs excellent thanks to the service team at Downtown Findlay Honda. I’m very grateful to have such amazing, skilled, fast, friendly & reliable people taking care of my vehicle. Thanks Guys! Keep up the amazing work.”
“Caliber Collision thank you so very much for a beautiful job on my car. They went the extra mile for me. Todd , I so appreciated your great communication, honesty, and integ rity. I wish you and your company great success. Sincerely J. Smith”
“From office staff to body techs, i felt so welcomed and taken care of here. Everyone was kind, patient, and genuinely helpful. It made what could’ve been stressful really easy and even kind of enjoyable. Thanks guys!”
“Definition of a mom and pop store that is unfortunately hard to find these days. These guys were friendly, helpful. I had a fender pushed back from hitting the deer and the door wouldn’t open. I drove up, asked them about repairing it. Within minutes, a repair guy was out with a bodywork spoon bending my Fender away from the door, solving the problem and wouldn’t even take money. Friendly, hard-working and should be the first place you go.”
“Did a lot of shopping around, yet found myself coming back to Spokane north trailers. Really set on pricing they post, not the best pricing but not the worst. Cool they give you 20% off any purchases made the day you buy the trailer, 10% the life you own the trailer. All in all really happy with my purchase.”
“Very helpful, customer oriented. Brad went the extra mile to complete the transaction and spent as much time as we needed test driving the truck and getting it ready for delivery. We drove cross country to get this truck and would buy from Brad and the Camp Chevrolet team again!”
7AM - 5PM
1030 W 3rd Ave #100, Spokane
Auto Parts
“Asa is outstanding to work with for all service needs. He listens to my concerns and makes sure I understand the suggested repair and all of my options. He’s been my service extraordinaire for over 15 years now. Work done on my vehicle is always complete and well done. The level of service here is well above par and very consistent.”
“Linda and crew were amazing helping me get my car to Camp to get it fixed. They came and picked it up at my work, fixed it, and returned it to my work. It was much appreciated!!”
“I continue to get consistently honest and fair service from 5 mile Auto Center. They do great work, and if by chance they make a mistake, they own it, and fix it. I can't express how appreciative I am to have found a solid set of mechanics and folks to provide me with reliable work on my aging fleet of vehicles. Thanks folks!”
“I went in and was greeted with a smile. I wish I could remember the name the man that helped me. He was so nice, he even put my windshield wiper on for me. He really made my day!”
“The 2 ladies in O'Reilly Auto Parts today were both amazing, they helped me figure out the part that was faulty on my car. Now I can replace the faulty part. Thank you ladies : )”
“No waiting time for my appointment and were willing to do a tire rotation. I was kept informed with what was needed with my car. New filter and back brakes. Although It was more money than expected I had it done. Very kind staff and helpful.”
“Very helpful crew at this location. Generally have what I need. If something is out or misplaced, they work their tales off to find an alternative. Have helped me with electrical system scans and even helped me wire a wiring harness to tow (in the rain). Highly recommend this spot above any AutoZone, etc.”
“I honestly would give it a 10/10 review if I could! The process was super easy and stress free plus Karen kept me up-to-date every other day on updates. When I got my car back not only did it look free of damage again, but they detailed my car very nicely. I would highly recommend them to anyone!”
“We’ve bought two cars through James and every experience has been great. He’s hardworking, trustworthy, and really knows his stuff. No pressure, just honest help and a smooth process. Highly recommended if you’re looking for a car!”
“I had a scheduled appointment. Arrived and was told all the service people were at lunch (it was 12:15) and they wouldn’t be able to service for an hour. When I expressed frustration and inability to wait Davonne asked if I could return early on Saturday and he would be sure to take care of me. I was there at 0800 on Saturday and true to his word, Davonne had me in and out of there. My experience of not having my appointment honored would have had 2 stars - but Davonne’s stellar customer service and demeanor saved the review. Give the man a raise!”
“Brought my dog into the store with me. He gave him 3 treats and helped me find the right caliber and pads for my girlfriends Oldsmobile Cutlas. This is a great store.”
“Just picked up a very special order , that was hard to find , but thanks to Hunter and Pete , who did some great research, I am on my way in less than 24 hour on an out of state order. Hunter's communicatuon and drive to get me what I needed is so admirable, as an employee, Napa you have exceeded my expectations , once again!”
“I wanted to give Coby at the 8702 N.Division store a big thank you. I had been having problems starting my car, he quickly completed a diagnostic and yes, the battery was toast. Coby then helped me pick out a new battery and put it in for me right then and there.
During the process, He put up with my bad jokes and was so pleasant. I even made it to work on time. Such a relief.
Thank you Coby, your kindness was such a blessing to me!”
7:30AM - 9PM
10228 US-2, Airway Heights
Auto Parts
“Dakota was very helpful. He went above and beyond to make sure that I wasn’t stranded and helped me get what I needed for my car even though I didn’t know what I needed. He’s very knowledgeable and helpful. Thank you so much.”
“Thank you Michael for all your help. I really love this store. All the guys here are super helpful super knowledgeable. Every time I come in with an issue with my car they literally are willing to come out to the car. Look at it. Tell me how I can fix it and give me my best options especially for a female that knows absolutely nothing about cars. I really appreciate the dedication and the great Customer customer service offered by everyone of your employees”
“Gary is an absolute wizard.
I hit a deer, and given that I drive a Scion, my whole front end more or less crumpled on impact. I was lucky enough to only have cosmetic damage, so I took the car to Gary based on a family member’s recommendation. I’m 1000% satisfied with his work! He’s very honest, efficient, and does AMAZING work. We worked out a very reasonable price considering the amount of damage he had to repair and he got it done in a very reasonable amount of time! I would recommend Fred and Gary’s in a heartbeat!”
8AM - 5PM
1128 W 3rd Ave #100, Spokane
Auto Parts
“Big shout out to Kyler in the service department. He went above and beyond helping me what service was done to my vehicle and helped me sleuth out how my vehicle was cared for before I bought it.”
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“The store manager Josh and his outside saleswoman Anna went above and beyond to help me out. I didn't have my receipt with me and they both spent 10 minutes on the computer to go back a few months in the system to find my purchase. The customer service I received was phenomenal. Thank you Josh and Anna. This was at the 9-Mile store in Suncrest.”