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“Came to get a travel document notarized. The staff was very helpful, friendly, and personable and the store had a lot of fun magnets, cards,and such items in addition to caring for your shipping needs. Really fun spot, I'd recommend stopping by.”
“Mrs. Edelweiss was extremely helpful and kind. Very Resourceful and welcoming! She helped us get set up and saved a good amount by showing us the best unit for our belongings. I highly recommend stopping by and using extra storage for all your storing needs.”
8:30AM - 6:30PM
2602 S 38th St a, Tacoma
Mailbox Centers
“Stopped by my local UPS Store to ship back some brochures that were printed incorrectly, and I had another great experience. As soon as I walked in, the staff greeted me with a friendly welcome and quickly helped me get everything packaged and sent back without any hassle.
The store was very clean, organized, and offered a wide variety of shipping and business services. What stood out most was how helpful and professional the team was throughout the process. They made what could have been a frustrating return very simple and stress free.
I've visited several UPS Store locations over the years and honestly have yet to have a bad experience. The consistency in customer service is impressive. Thank you to the team for the friendly service and quick assistance. Much appreciated!”
“Absolutely the BEST Place to Ship Your Packages and they have a variety of shipping boxes and supplies too!! Super Friendly and Helpful Staff!! I won’t go anywhere else!!A+++”
“Super, super kind as soon as I walked in!! I was greeted with a smile and a wave and was helped immediately. Every cash register has someone at it to prevent a line, or back up! Highly recommend this location!”
“Came on Saturday to drop off a package and the worker named Alex was very helpful and patient with me, Would love to come back here in the future the staff was very friendly”
“staff is always extremely efficient, helpful, and kind! service is streamlined so you can be in and out quickly without feeling rushed. never had a bad experience in the years ive been using ups and this store specifically, thank you to everyone who works here!”
“Wow, I just walked out of this location and I have to just say Sierra is incredible. I had a stockpile of returns that all had different ways of being returned, but she was patient, helpful, and extremely friendly to work with. I hope her manager and co-workers see this because she should be recognized!!! Thank you, Sierra!!”
9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid St, Joint Base Lewis-McChord
Mailbox Centers
8:30AM - 6:30PM
2522 N Proctor St, Tacoma
Mailbox Centers
“The Asian lady in this store is cheerful and has great customer service. All the employees do. When my package needs tape, they don't try to get me to buy tape or charge me. They'll tape up where I need it and are always gracious about it. All good employees. It's not that the Pearl Street UPS has bad employees, I don't mean that. But if you need a little extra tape, go to Proctor and get the extra customer service. Pearl won't help you with tape problems.”
“I have to return more amazon packages than I'd like to admit. I've needed a lable printed on a number of occasions. Amozon makes it difficult & they do their best to be helpful. It's worth the price of the lables being printed. Thank you, Andrea & staff. I will eventually learn your names too.”
“For people looking at the current review score of 3.2, keep in mind this location has new ownership and the new owner, Wyatt, is absolutely fantastic.
I came in with a last-minute project that I needed for a very important business lunch and I was a bit scattered in what I needed. Wyatt was super helpful and making suggestions and also setting expectations with timeline. In my line at work I visit a lot of UPS locations and the service can be hit or miss. And so consequently, I don’t really have a go to location. Totally different in this case because of Wyatt. Every time I’m in this area I’ll go to this location because he knows what he’s doing, his staff clearly knows what they’re doing. He runs a tight ship.
So for folks who had a bad experience here maybe a few months ago, things are totally different. Go here, you’re going to have a good experience and you’ll be taken care of.
Thanks again, Wyatt, for all your help getting me set up for my lunch. Thanks to you it went very well!”
“The post office was great. The staff are very friendly and helpful. But you're carrier's keep delivering my mail to my neighbors! What's the deal???”
8:30AM - 6:30PM
3800A Bridgeport Way W, University Place
Mailbox Centers
“I am always helped by the kindest man whenever I stop by often to drop off packages for my job! He always smiles so nicely and is so polite and patient even when it's busy. I would go out of my way to come here just for the nice customer service experience :)”
“I have always been treated courteously even if I did have to wait in line for a while. Its not the fault of the employees if people have unreasonabe requests or just problems that take a while to resolve.. Not everyones issues are simple. People should just have more patience. They should try to put themselves in the same place in their own job and ask themselves if theyve ever had a prob with a customer and had someone waiting and couldnt do anything about it but have them wait?”
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“Best independently owned UPS store. Staff are knowledgeable, accessible by phone and well staffed. They have a self service kiosk and are amazingly efficient with processing and packaging shipments.”