Extra Space Storage located at 216 Puyallup Ave in Tacoma, WA, offers a wide selection of storage units with features designed for convenience and security. The facility boasts electronic gate access, a covered loading bay, a drive-in building, and multiple entrance and exit gates, making access easy and hassle-free. Customers appreciate the professionalism, cleanliness, and friendly staff who provide exceptional customer service. The store manager and staff are described as helpful, respectful, and knowledgeable, ensuring a smooth rental process. One customer highlighted the thorough explanation provided by staff, which left no questions unanswered, while another praised the friendly people behind the counter and the easy-to-use website. The facility is well-maintained, with clean units that are spacious, well-lit, and free from pests, water damage, vandalism, or theft. Customers have stored belongings for many years without issues. The location's downtown setting is noted, and some advise checking the units in person before booking. Overall, Extra Space Storage provides a secure, clean, and customer-focused environment, making it a reliable choice for storage needs.