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“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
9AM - 5:30PM
17526 Meridian E, Puyallup
Credit Unions
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
8:30AM - 5:30PM
16510 Meridian E, Puyallup
Credit Unions
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
9AM - 5:30PM
10208 187th St E Ste 100, Puyallup
Credit Unions
“Breanna was excellent she gave me answers ive been trying to get for a year about credit and and how to get better results; she does her research and she is very positive quick about it .”
8:30AM - 5:30PM
601 39th Ave SW, Puyallup
Credit Unions
“Staci Lee is fabulous! Always helpful, knowledgeable, and prompt to respond - she's emailed me back many times outside of normal banking hours, even when she's been on vacation!”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
“Reina and Tala were the best at getting our small business account started. They were personable, friendly and timely in helping us. Even after the account was set up, they kindly assisted us in the extra details needed. Upbeat and encouraging through the whole process!”
“Had an issue with my account D'chelle and Keona were right there too take care of it really took there time too see the situation and handle it with care and professionalism glad I have this branch of GCU?”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.”
“Joyvonne was exceptionally helpful at this Meridian branch. She spent all the time needed to help with making online payments. Kitsap might want to modernize their online payment system. this would make Kitsap better than any other mainstream bank. Extremely ridiculous online payment system. I set up a payment that had an extra fee. It shouldn't cost anything to pay off credit card. The payment didn't go through because it said I didn't include fee. This is so unprofessional. Of course, I approved fee, but now payment late. I will payoff account ASAP and close it. Thanks KCU!”
“I want to give a shout out to Tyler lastnight. He was very helpful, patient and informative on every question we had. I would definitely recommend Tyler when coming to this location. You will not be disappointed, I guarantee it!”
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“Jessica Roof is a super person. She is friendly, polite, always has a smile on her face, and bends over backwards to get whatever you need done. She has a work ethic that is unmatched in todays work force. If we had more people like her on the front lines the world would be a better place.”