“Kayli and Josiah were both quickly helpful when the little things that just needed assistance with new transfer from prepaid to postpaid and was able to keep our numbers from being changed because we wanted to keep our original numbers. They got us in and out of the store in 15 minutes. Great staff and will definitely recommend them.”
10AM - 7PM
10929 Canyon Rd E, Puyallup“My first time to this location and I was very pleased!Chris was the gentleman who helped me set up my new phone and he was very helpful, informative and friendly, he even brought my phone out to my car when it was ready, something that I was not expecting!5 stars! Thanks Chris!”
10AM - 7PM
5310 Pacific Hwy E, Fife“Exceptional service at Verizon thanks to Keone! He was incredibly knowledgeable, patient, and went above and beyond to ensure I got the perfect plan and device. His professionalism and genuine care made the whole experience smooth and enjoyable. Highly recommend seeking out Keone for all your Verizon needs!”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“We love ❤️ our T-Mobile service and the service we receive in-store is outstanding. I usually go into the store for our T-mobile Tuesday give aways! That and for the rare questions or concerns we have. Yay, T-Mobile!”
“Excellent service was provided by Amaiya. Super professional, knowledgeable, and looked at the best option to save me money. You don't often find someone in retail willing to go above and beyond for th customer, but Amaiya strikes me as someone that provides top-notch service every time! Highly recommend this store.”
“Kaleb if spelling is correct went above and beyond. I bought a new phone didn't connect with my truck he came to my rescue no question asked very knowledgeable and helpful ty”
10AM - 8PM
2125 S 320th St, Federal Way“Went in to get my daughter her first phone. Sawyer, one of the staff members was very helpful and extremely patient with my wife and I. Sawyer answered all our questions and gave us some good tips concerning parental controls. Thanks Sawyer for all your help!”
“I came in today with my sister to help her get a phone. She was a previous costumer at Verizon, but she decided to change to T-mobile. Alex, was the best and very helpful and super honest about everything. He had a great attitude about everything and was able to help my sister get a phone. Everyone at this T-mobile building is very nice. I’ve never had an issue with T-mobile carrier or anyone working at any T-mobile building. Thank you Alex!”
“We had a great experience with mobile expert Clarissa! Thank you for the quick and easy walk through of upgrading my phone! I've been with T-Mobile for 15+ years and by far the best customer service experience for me. She was knowledgeable and explained the process with ease. She was even training a new team member and we were still able to complete the process without delay. Thank you again Clarissa!”
10AM - 7PM
5614 176th St E Suite B106, Puyallup“Modern well laid out brick and mortar store front well staffed with people ready to answer questions on all lines of service. You can pay bills, pick up or drop off equipment, shop for new phones or just interact with a human rather than an automated system.”
10AM - 7PM
1186 Outlet Collection Way #130, Auburn“Easy to pay self serve fast cash or credit payments limitted option just be ready to bring exact money in cash no charge given and it's upfront on the screen before you start paying." No change given "”
11AM - 8PM
1101 Outlet Collection Way Ste 1210, Auburn“Love this location thank you so much EJ! I was having a hard time making a return before my visit into the store. Ej and their manager helped me out in minutes. Next time I’m in need of customer support I know where to go first.”
“My son and I were looking to switch carriers. We worked with Steph and she was amazing! She took such good care of us and walked us through the whole process so we understood. She even stayed after closing to complete the process. Beause if her care, we’re walking away happy customers.”
“Matthew has been great for us in every aspect of our change over to T-Mobile. He is excellentVery disappointed, however, with Nina as she lacks people skills and patience. We are, after all, the customers.”
“Went in today to start internet service for the first time and was helped by Albert. The process was so painless and easy, Albert was nothing but a delight definitely plan on getting all my internet needs through him.”
“They are at new location and they aren’t no longer inside the mall. Also, the customer service was spot on and I really appreciate the young lady who helped me with exchanging my phone.”
10:00 AM - 8:00 PM
10 2nd St SE, Auburn
“Brenna was a great help to me! she was able to help me figure out my phone and she was very professional. This is a great store with a great worker! I will be back if I have anymore issue cause she was a great help!”