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“I've been going to this location for the past decade + and have always had great customer service. The staff that work there are always helpful and friendly. Would highly recommend.”
“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“The employees here are great! Fast service and very helpful. They made the process very smooth for me and overall professional. Definitely would recommend to fellow family and friends!!”
“Chadwick was great! He is newer so he needed manager help. It was an easy fix on my bill and credited on my account. Thank you so much! So quick and easy. Thank you Chadwick!”
“Micheal H and Kal are really great people to help you. Great hospitality. Me and my mom been consistently a customer here for a few years and these two individuals always do well. Appreciate them for the great care. I recommend when you come here look for them! It’s amazing.”
“Kenny Chan-Sales Pro-Mobile/Internet/TV saved me money on my monthly Internet bill-2Gb for my surveillance cameras & smart devices. He made me feel seen and helped within 15 minutes or less. See him@Xfinity Store-Outlet Collection Dr in Auburn, Wa Thanks again Kenny.”
“Very friendly helpful environment, first time setting anything up before. Helped with nothing
But patience and understanding from worker Toph Demesmin. Went above and beyond to answer and help other concerns not just about the service they provide but other monthly comonidies aswell.”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
“Came in to change service for international and upgrade phone. Quan took exceptional care of us and made the transaction incredibly simple and easy. Great guy. Thank you.”
“Ari and Kevin were very helpful and made our visit very painless when signing up for their internet service! Their customer service was very personable and professional. I appreciate their patience with us as well! Thank you !!”
“Edwin and Antonio were great very friendly and very helpful we where in and out with what we needed within 30 minutes.. Good job guys. Recommend to others that need good help and service.”
“I would like to give a huge shoutout to EJ for providing truly outstanding customer service. EJ showed exceptional patience and took the time to clearly explain and re-explain information whenever I misunderstood something. The level of knowledge, professionalism, and willingness to help me, made the entire experience smooth and stress-free.
EJ went above and beyond, and I genuinely believe they deserve to be recognized for the excellent service provided to a newly established Tmobile member. Thank you, EJ, for your dedication and support!”
“Going to a corporate Verizon store rather than an authorized Verizon dealer is so worth it. They can answer the questions that dealers can't. You are talking to the actual Verizon Business and they can answer all of your questions and concerns. It's worth just to have them look at your account and check out the health of your phone : )”
“I worked with Jackson on two separate occasions for an issue and both times he was great to work with. He was efficient, knowledgeable, friendly, and transparent. Im so grateful that he made everything easy to understand and stress free.”
“Matthew has been great for us in every aspect of our change over to T-Mobile. He is excellentVery disappointed, however, with Nina as she lacks people skills and patience. We are, after all, the customers.”
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“Amazing help from Matthew! Came in to just get answers about internet. He was able to answer them and set me up on it but also got more savings with netflix. Highly recommend shopping here and seeing him for options.”