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9AM - 5PM
22620 SE 4th St Ste 100, Sammamish
Banks
“VYLAA HELPED ME WITH A HELOC!!
It was exceptionally good service to handle our financial needs in time of need. It was very professional and knowledgeable!!”
“In the past week, I needed assistance twice with my accounts, and both times I was helped by incredibly kind and patient agents.
Steve and Armina went above and beyond to make sure everything was taken care of smoothly. They were not only professional and knowledgeable, but also genuinely caring and supportive, which made a stressful situation so much easier.
I really appreciate the great customer service and the positive attitude they showed it truly makes a difference!”
“I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.”
“I opened a bank account at this Chase branch last week. Shweta assisted me with great patience and even sent a follow-up email the next day. Today, I had a question about a funds transfer and emailed her. She promptly called me and explained everything over the phone. I have never experienced such a prompt and helpful response in banking service.”
10AM - 4PM
3090 Issaquah-Pine Lake Rd SE, Sammamish
Banks
“Love the personnel at this branch! My relationship manager is such a gem, very professional, offers a wealth of good suggestions on what I should consider doing for maintaining financial health. Monica Passion is her name. All the tellers and the manager are very customer service oriented.”
“I really appreciated my customer service experience today with the daytime team and would describe this bank as very friendly and well run! They seem to really have a great location and management team in place here in Sammamish. Thank you again!”
“I called few times and talked to Mr. Kenneth Zuerner about few different things. He is an expert personal banker that care a lot about customers and put too much effort to give the best answer. I really appreciate his time and effort.”
“Very friendly teller staff. They Helped answer my questions and made sure I was able to get my account opened quickly without an appointment. Really appreciated their customer service efforts.”
“Review is not for the bank, it is for the branch. I think they did a great job. 1. They’ve been proactive, called me and suggested to facilitate solving my problem. 2. At the branch all docs were already ready for me when I arrived, explanations were clear. 3. Good nice smiles and quick professional work. 4. Even if junior team member didn’t know smth others stepped in, helped and worked as a team. Branch definitely deserves higher rating than it has today.”
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“Very pleasant experience with this bank. Have been with them for a long time and service is always exceptional! Parvati provides me with brilliant advice and is always lending a helping hand. I see myself going here for a long time”