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“Love this service! It handles multiple streaming sessions, video calls for work, all of it beautifully. So satisfying to ditch expensive cable and go with a reliable, affordable, local service.”
“If not for Mrs Lauren Jordan, i would have been bankrupt and in a great debt by now. I was constantly making losses on my trades until i saw a review were a lot of people recommended her, i contacted her and she put me through the whole process i started by investing just $900 and in five days i made a profit of $7,400 it was like a miracle to me because i have never made such a profit before. believe me she is the best manager when it comes to trading and i will greatly recommend her for anyone who is trading. her contacts are;”
“MegaPath was super easy to sign up for, taking just a moment on their website, and my installer Steve arrived on time and very quickly hooked me up to Internet dramatically faster than my Comcast for about 1/3rd the price. My only regret is not signing up the day MegaPath became available in my building!!!”
8:30 AM - 5:00 PM
12842 Interurban Ave S, Seattle
Internet Service Providers
“Jaz'myne was such professional help with my samsung A25. I'm 82 and we have had tmobile since it was voicestream. She answered all my questions on why I was not happy with the phone. She needs a Starbucks card or recognition. Thanks, Alice Lawson”
“Frank, at the experience store downtown, was a godsend. We have been desperately trying to get some things done and he finally made it happen for us. He has been the most hopeful to us and our “unique” situation.”
“I have a t-mobile account and stopped in to ask about t-mobiles internet plan. Read and Niko were quick to acknowledge me ( I was the only customer initially). I told them what I was looking for (questions) and while one was texting his manager about part of my question (it was a bit unusual), the other was telling me what the thought the case was and clarification on a point or two.
Another customer came in and Niko went to help that person, as I would expect. Read got his answer and we chatted for a bit about both the t-mobile plan and other generic stuff.
Both were very polite and made the experience a reason I like dealing with staff at the stores (though I have had rather good experiences on chat and phone calls too).”
“I had an outstanding experience of Customer Service today at the Northgate local store. Reminding me again of the vital importance of human customer service representatives who understand situations and know how to appreciate the human element in navigating obstacles and problems that can occur with a business account.
Retail store manager Josh Gaffney and his associate Kyleland contacted customer care attempts to call them on my phone via 611 failed for reasons unknown. After several attempts to call 611 and having my call systematically disconnected, it was only assistance in the store that resulted in being able to connect and begin to resolve the issue. Josh persisted and made sure that each of the steps that needed to happen were accomplished collaboratively with the customer service representative. This is why I've been with T-Mobile for eight years four months and 28 days. Kudos to this local store for keeping a customer.”
“I’m a new customer who trying to contact sales and tech team to get my service set up. I already called a branch of times for four days. No one is answering my call or the form I submitted on line. I’m not even starting to use the internet. The start is this hard, and I cannot image how hard it will be after using the service.
Update: I got call back from Atlas Network. They set up my network. -1 star for previous hard communication experience.
Update after a year: Internet is stable and good enough for me. There were times that the network is down but it is during nights.”
“Dom is a friendly and very patient customer service person. He makes sure you understand everything before you walk out the door. I have been to this store for years and it's always been pretty smooth”
“Had such a great experience at T-Mobile thanks to Zikaj! He was super professional and helpful—he changed the screen protectors for both me and my boyfriend quickly and with so much care. You can tell he really knows what he’s doing. Super kind, efficient, and made the whole process smooth. Thank you, Zikaj, for the amazing service!”
“Best Verizon store I’ve worked with. It feels like the staff really want you to have a great customer experience. I’m having an issue with my account involving Verizon corporate and Marcus is going to bat for me to get it resolved in a timely manner. Thanks Marcus!”
“Went here to switch from AT&T & upgrade phones and had a fantastic experience. Mike was so kind, helpful, patient, and didn’t try and sell me things I didn’t need or the most expensive plan. He listened to my needs, carefully explained how things like billing cycles would work, and everything went super smoothly. Would definitely recommend coming here and I can’t wait to go back!”
“I just can't say enough how much I appreciate Hailey. I had bought a watch several months ago and had not been using. Hailey said bring it in and I'll show you all the great apps. For me. Listening to music and how to find my phone alert. I also purchased an air tag for 1$ got a very small charger and new cords. All purchases I had gone in for as I travel a lot and my phone is very important.
Hailey made my experience so positive.
Thank you . Thank you.
She's the best. But everyone is nice and helpful at this location.”
“I had a great experience in this store thanks to the service of Shamikel Crawford! I went in with my wife to change our current service from Verizon to T-Mobile. No wait times and Shamikel was extremely knowledgeable in making this a quick and painless experience. No upselling and made sure we got the best deal based on what we needed. I would highly recommend this store and especially Shamikel.”
8:00 AM - 8:00 PM
Seattle
Internet Service Providers
“This T-Mobile store is so friendly and helpful. Joel got me setup with my new phone so quickly and was great to talk to while waiting for the set up to complete. All the staff was very friendly. Great T-Mobile experience!”
“Shout out to the two women today on 5/5 who helped me. I lost my phone the night before and absolutely needed one since I am starting a new job the next day. They were both extremely helpful. I went to a different store and called customer service before seeing them. I walked out with a new phone and will def be back to buy some more items.”
“My Netflix stop working got the same error code for 2 days. I was told buy a representative of Xfinity I needed to bring in the Box for cable TV after exhausting the diagnostic flowchart. I brought the Box in to this store. 10 people working there when I came in, One customer was being taken care of.
Another person working there as well came from one of the back rooms and asked if I was helped yet? I replied" not yet"! They were courteous and asked if I wanted to sit down. I replied no I can wait,. After getting to a salesperson to exchange the box that I called in for an hour earlier. The salesperson ask me three times if I wanted to update my service? I replied three times. No thank you, even though they were very persistent and said things like I can give you a faster speed at home for $10 less per month.
Anyway, box home and the problem remained. 3 Days Later Netflix somehow miraculously started working?”
“Store manager Bellal and his team went above and beyond. 15 minutes before closing my wife accidentally dropped and broke her phone, while having to fly the next morning first thing. We raced to the store and Bellal graciously kept his store open for us, to complete the process of swapping her phone out. I cannot thank him enough!”
“I went to Xfinity for Wi-Fi. The staff were super friendly and took the time to explain everything. They helped me pick the best option and got things set up pretty quickly. It was a good experience overall.”
“I had a wonderful experience at this store. I went in to drop off an old modem and ending up switching my cell service over to Comcast / Xfinity saving a huge amount on my monthly bill. Tyler couldn't have been more helpful or friendly. Great experience overall!”
“I had a great experience working with Brittney at this location. She was very kind, helpful, and went the extra mile to get me situated after freshly moving to Seattle, WA. I 100% recommend her as your helper if you stop by this store!”
“Mad props to Jessie - super effective customer advocate, was professional and knowledgeable, solved my problems and then some. The ISP itself is w/e but that guy is cool af.”
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“There was an issue on the back end of getting my service switched over and upgrading to a new iPhone but Brooke spent literally HOURS getting everything cleared up for me. Thanks, Brooke!”