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“I went into Big Five in mid-October while visiting family in Shoreline. The AirbnB I was staying at had a terrible mattress, and I would not be able to sleep on it another night. I went into Big Five hoping to find something I could sleep on for a few nights. An excellent young lady named Damaris not only directed me to the camping-style mattresses, she explained the two options and helped me select the one that would be best for my circumstances. The air mattress I purchased exceeded all of my expectations, and I slept like a baby for the next five nights. The customer service I received saved me hundreds of dollars as I did not have to leave the AirBnb for a hotel. I appreciate the selection of Big Five and the patience and thoughtfulness of Damaris. Thank you!”
10AM - 6PM
7918 Aurora Ave N, Seattle
Sporting Goods
“Next time you need a rack come to this store! They quickly helped assess what I needed and had it ordered and installed very fast. Took the time after to walk me through all aspects of my new rack. Very pleased!”
“Friendly and knowledgeable staff made my experience wonderful. The fitting process was quick and left me feeling confident in my purchase. Definitely recommend visiting. I live an hour away and will be returning for future purchases!”
“I was a bit nervous to go in but the person helping me answered all my questions and let me try on lots of different pairs. They were very knowledgeable and kind and I just appreciated my whole experience there. Ended up with a very comfortable pair of brooks!”
“Took the Fundamentals of Kayaking Class offered by NWOC this week. What a treasure-trove of new skills, knowledge and confidence I found. This is a top-notch operation, from safety to quality. We've rented from them for years and keep coming back because of their smooth and easy operations, high-quality boats, and safety-first mentality.
I mostly want to rave about the instructors who clearly know their skills, but I swear they also really know how to teach. We have been in a couple of other paddling classes where the expert didn't really take the time to break down the skill or ensure that you were learning. Not so here. Our instructors described and demonstrated the skills, building on concepts and ensuring that the class was actually learning. Take this class! You won't be disappointed.”
“Don’t play when it comes to this store - customer service is insanely knowledgeable and patient. Walked me through various options and provided practical examples on how I would feel in some brands vs other brands. All questions I had were answered easily. Thanks so much!”
“Did a lesson with Brett and a buddy of mine. Brett was awesome - great teacher who gave solid advice throughout and got us foiling by the end. He was patient, kind, and really helped accelerate the decision of whether I could do it at all, and whether the sport would be right for me. I highly recommend, we had a fantastic experience.”
“Sales guy Evan was knowledgeable about the shoes there I'll tell you! I wasn't even going to buy some. I was just looking getting ideas. I'd had Hoka shoes before, which are great shoes. I looked at the cute, comfortable Altra shoes, slid my foot in the shoe, and my foot just melted. So I changed my mind. I bought them! Because you never know if that shoe in your size would be there next time. That would be a big Un- zen like disappointment! We want the good feeling! Go there, get your next pair there!”
“Had a fantastic experience buying a pair of women’s Ariels today at the Brooks Sports Outlet in Bothell, WA. Adrian was extremely knowledgeable and helpful. The cash register clerk was cheerful and efficient, as well. Will definitely return for purchases in the future. Highly recommend.”
“I have been coming to this store for many years for the warm, friendly and very helpful service, as well as the consistently great shoe and clothing selections. I never walk out with empty hands.”
“If you are a tourist in the city and you like longboarding and skateboarding, you should totally go here! This is like one of the coolest places for longboarding in the entire country. It would be a shame to miss it! Come in and grab a souvenir for the road!”
“Stopped in to buy a complete, they had everything I asked for and some really cool options for shop decks, the one I got was kind of a Newport theme and it was designed by the guy who was working so that was pretty awesome ~all in all the experience was phenomenal I had a great time looking at their vinyl and stickers, and the service was amazing. Highly recommend!”
9AM - 9PM
222 Yale Ave N, Seattle
Sporting Goods
“Really neat store with a huge selection of items and a pretty comprehensive Re/supply section. Found some great deals but regular price items are a bit pricey. Lots of staff on the floor to answer questions. Did an online order and it was available for pickup very quickly. I enjoyed geeking out with some of the staff. Garage system was a bit weird to figure out, I scanned out a minute or two over an hour but I guess there was a small grace period because we were not charged for going over an hour.”
“I've been all over the country and I still haven't found a run shop with a better selection of shoes, gear, and nutrition, plus they really know their stuff and have always been super helpful. I've discovered many a new shoe here.”
“They did not have any of the shoes we came for. They also had no white sole shoes for kids as required by school to have non marking shoes. They also had no matching sweat suits with out tapered leg. However the gentleman's customer service was awesome and he tried really hard to help us find alternatives and was really polite”
“I had a fantastic experience at Bona Nox firearms when I was looking to buy some accessories for my newly purchased firearm. The staff were incredibly friendly and knowledgeable, and took the time to answer all of my questions and make recommendations based on my needs. They really went above and beyond to ensure that I had everything I needed and that I was satisfied with my purchase. I would highly recommend Bona Nox firearms to anyone looking for quality products and excellent customer service!”
“The staff at this location are pretty nice, very helpful! I haven’t had a bad experience at this location in years so if you need something they probably got it! four such a small store, they’ve got a lot of stuff packed in there. You should be able to find what you need.”
“I drove from Lake Stevens to get my daughters mitt relaced the other day. I had anticipated having to leave it there for a couple days to get fixed. She’s in the middle of softball season. I was pleasantly surprised when they were able to fix the mitt in 10min and it only cost 5$. The staff was friendly and helpful.”
“This is definitely the right place to go! This is only my fourth day in and when I went to get my bow sighted somewhere else they didn’t give me no where near the same advice as Nock point. The knowledge I learned was so critical and realistic for my hunt I have coming up. Not only was the staff outstanding but the other customers that were present were very encouraging and gave me a family vibe. If you come in ask for David. Great customer service that went well beyond average. Thank you Nock Point!”
“I thought this place was pretty cool. They have a lot of boards along with clothes, shoes, and hats. It’s a very simple store. We didn’t stay long but staff was nice.”
“The folks at Puetz Golf stand behind the products they sell 100%. I recently ordered from their online store a close-out electric Golf Caddy/Trolly that was discontinued by the manufacturer in 2024.
Imagine my disappointment when the unit came to me and was defective with nothing working as it should. Andy from Puetz customer service not only responded to my concerns professionally and promptly outside of business hours… but they replaced it, in the store, with a unit that was the current model for no additional cost. 100% painless and all on the same Sunday I reached out.
Jordan from the Seattle location literally had everything complete in a few short minutes, no interrogation, no hassle, never a doubt that they were going to do the right thing. I didn’t need to pay for shipping because I bought it online, didn’t need to wait until they could source another similar 2024 model, or just give me my money back… I just got excellent service and walked out with a perfect, new replacement.
Service like this is from a prior age when businesses valued the customer more than the sale. They will have my business on every golf purchase I can send their way, and they should get yours too!!!”
9:30AM - 7:30PM
10601 5th Ave NE, Seattle
Sporting Goods
“I'm a regular visitor to the Kraken Community Iceplex team store. They carry pretty much every type of Seattle Kraken or Coachella Valley Firebirds merch, and they can add names and/or numbers to haters while you wait. I love their clearance rack!”
“The BEST tennis store in Seattle.Roger has been here for a very long time supporting tennis in Seattle long before it was popular. I even remember going to summer camps for adults in the evenings.Avanti has everything you need. Lets support a local business that adds to our tennis community rather than an online website with no connection to Seattle at all.One other interesting fact...Roger will never forget your name. I dont know how he does it but he has an uncanny ability to recall everyone's name.”
“This official Mariners Team Store is located right next to the Mayflower Park Hotel and is a fantastic place to pick up official Mariners swag and merch! There is construction going on with the older and historic building it's located in. The building itself is actually very cool and kind of reminds me of a short, squatty version of the Flatiron Building in NYC. lol (+) They have a TON of selection of Mariners merchandise. I actually came here the morning after we went to the Astros- Mariners game because nothing in the Ballpark really excited me. I dropped a few bucks in here but ended up with some great Mariners swag! My favorite is a really nice hoodie with the retro logo on it! Also ended up picking a couple of shirts and a couple of hats! Fantastic selection here! (+) The guy working that day was super friendly and helpful. The customer service here was much better than I was anticipating! (-) the only real negative I have to report is that on one of the hats I bought the detection device (or whatever the hell you call it) was never removed from the hat. I was going to take a shot at removing it myself, but it was one that was loaded with ink. Yuck. Luckily, I have a friend in retail that was able to safely remove it for me without damaging the hat. I feel supremely confident that it was a total mistake, but it still was an annoying situation to deal with. Other than that, this place is awesome! 4 solid stars.”
10AM - 7PM
2100 1st Ave, Seattle
Sporting Goods
“The staff was so friendly and a pretty store. I want to shoutout the nice girl with red hair and Irish jewelry (I didn’t catch a name :( ) - she was extremely kind, thoughtful, and considerate. I was debating ordering online or thrifting, but the staff made it so I will come here any time I need anything Patagonia. Definitely recommend!! :)”
“Fantastic customer service/ helpful and very patient . We made the most convoluted request and Forest was able to execute it with ease! Everyone was so kind and helpful.”
10AM - 6PM
3225 Alderwood Mall Blvd, Lynnwood
Sporting Goods
“Great experience. I went it looking for a climbing machine. Hers the deal I went in before my workout. This guy that works for one they didn’t have a climbing machine. Rare if they would have one most fitness stores do not stock this kind of machine. He love his job really positive and is super knowledgeable on fitness I would say go check it out. Fun experience and you get to sit in line 5 or 6 different massage chairs. It’s the best.”
“KAVU has consistently proven to be a brand that delivers amazing, durable, and stylish outdoor gear. Whether you're an outdoor enthusiast or simply looking for reliable and fashionable products, KAVU is an excellent choice. Their commitment to quality, durability, and style is evident in every aspect of their products. I wholeheartedly recommend KAVU to anyone in search of gear that can keep up with their adventurous lifestytle.”
“Editing to update: There are some issues with their email listserv, but it's still a great place to buy authentic retro sports memorabilia, especially for local Seattle teams. It may be better to shop in person rather than online until these issues are fully resolved.”
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“Seattle ski is awesome. Love the service and selection here. Come here and support small local, family owned ski shops. They seem to be going the way of the dodo unfortunately...shout out to shop doggo Loki ?”