“The passcode on my wife's phone quit working, we took it into T-Mobile in a panic. We were so lucky to have Lexie help us. With great patience and determination she somehow got it working again, she was amazing! We can't thank her enough! I would recommend this particular T-Mobile authorized retailer to anyone”
“Went in today to upgrade both my and my wife's phones. Everybody was busy with customers when we walked in, but Aaliyah met us within a few minutes and got us started on upgrading our phones through the T Life app. She then took the time to get our phones swapped over, all while multitasking to keep her coworkers on track with their customers. She apologized more than once for multitasking, but was never actually unavailable to answer questions or address whatever weirdness came up while our oooolllld phones transferred. We were both very happy with the service provided, and the new phones.”
“My husband and I moved into a house about a year ago and the previous owners used this internet company as their internet provider. We were skeptical at first because we never heard of Cutting Edge Communications, however, we have been so beyond pleased with them. They truly provide the best internet and customer service! Plus you can’t beat their prices. In the past year we have never had an issue with our internet going out and the speed of the internet is top notch with any other high speed internet company.We will always use them as our internet company from now on.”
“Amazing place, my direct tv contract ran out and my bill went up so I went into choice and they hooked me up with a new service and no price change for 3 years and I love it. Also lowered my internet bill. Only paying a fraction of what I was paying.”
“Truthfully, I read the reviews and thought this would be a good company to avoid. But, as I searched for other internet providers for my new home in Fairfield, they all struck out. Several did not respond back to me. Some would not give much details on their service. One out right lied to me about their speed and service (we have a home office plus stream videos......said that was no problem. It was and their tech admitted it afterwards, but not until after I had signed a 2-year contract.) And one company actually did come out, but told me they didn't have signal at my house. Meanwhile, two different of my neighbors told me they were with Cougar Wireless. So I finally called. I got Janet. She is businesslike. If you want flirty, that ain't her (and probably shouldn't be). She provided great service, was nice, got me lined out, was totally transparent. The tech (I forget his name) showed up on time and installed without problem and did not leave until I had tested the speed in several different ways and made sure it worked. He listened to my concerns and explained what he was doing and why. Great service again. And guess what? We now have great high speed internet and are enjoying it. No spinning, no error messages. It is working great. 5 Stars, no question. I only wish I had started my shopping here and ignored the poor reviews.”
“Went in to get my screen protector replaced NICK greated me with a smile and helped me through out the whole process putting the screen protector on giving me extra tools from the kit over all amazing personality and great smile Thank you NICK for making my day”
“After calling the tech support multiple times they finally asked me to go into a store for further assistance. Levi was EXTREMELY helpful and knowledgeable and was able to solve all the tech issues we were experiencing with porting over to Verizon. Thank you for all your help!”
“Im bishop been on verizon from my moms plan all growing up but recently got my own plan verizons phenominal very helpful especially the employee lily she awnsered all my questions i have very pleasent conversation and shes quite pretty overall good experience and will be coming back especially because their my provider now”
“I went to the Xfinity store expecting a long wait/appointment, but was pleasantly surprised at how quickly we were able to get things going! Jeremy helped me not only get Internet going, he also helped me save a years worth of phone bills by switching over my carrier from straight talk to Xfinitys line. I was very impressed at how quickly we were able to handle that. As I'm sure some of you know, straight talk is quite difficult to communicate with, let alone attempting to cancel any plans. Tbh I put it off for so long just knowing I'd be on the phone with them for hours. Not this time though! Only took about 10 minutes! Jeremy was super kind and he did not pressure or push me to add anything on to my plan that I wasn't too sure about. He was also very informative and explained things in a clear and concise way! I'm very happy I decided to go in person, instead of handling everything over the phone.”
“I had a serviceman come out to my house today, his name is Leonard Lee, he was kind and very helpful. I'm so thankful I was home when he arrived because I had some questions about the modem and setting up process- he was very knowledgeable and patient (especially with my 18 month old curious daughter who wanted to touch all his equipment) Leonard is a very genuine person, you never know with serviceman but I felt safe and the service provided was above and beyond! I was a previous Xfinity customer and would recommend CenturyLink over Xfinity based on their customer service and realizability. I also spoke to Lindsey with customer service and she helped me as well. Again. Leonard Lee- outstanding individual and great service!”
“Called and asked about WiFi options and the process this morning. I drove to the store and they helped me immediately. Definitely the fastest and best service! The guys answered all my questions and I was in and out in 15ish minutes.”