Victra, a Verizon Authorized Retailer in Spokane, WA, is known for its friendly and helpful staff. Customers praise the store's team for providing honest, professional, and patient service. Staff members like Adam, Mauricio, Phillip, and Willow are highlighted for going the extra mile to assist with devices, plans, and problem-solving. Customers feel comfortable and satisfied with the assistance they receive, especially when upgrading phones or addressing issues. The store offers a wide range of wireless devices, including phones, tablets, accessories, and device protection. Overall, Victra strives to deliver trustworthy, fun, and profitable experiences, making it a reliable place for customers to connect with technology.