Cricket Wireless Authorized Retailer in Tacoma offers a range of cell phone plans to suit different lifestyles. They provide unlimited talk, text, and data access, with no annual contract required. The store is known for its friendly and helpful staff, who are willing to assist customers with their needs. While there have been some negative experiences reported, such as an uncooperative manager, the majority of reviews praise the store's employees for their professionalism and willingness to resolve issues. Customers have specifically highlighted the excellent service provided by employees like Terell, Sergio, and an unnamed staff member who helped with a SIM card problem. Overall, the Cricket Wireless Authorized Retailer in Tacoma is a reliable provider of cell phone services, with a focus on customer satisfaction and problem-solving.
Michael was the best hands down sales rep ever! Coming in from out of state he made purchasing a new phone and line a fast, easy and painless process. Plus his partner (DJ Jazzy) Jess had a 🔥 Playlist on the entire time make the whole experience such a vibe 😀
March 2025
I'm so sad I didn't catch his name, but a big shoutout to the employee who helped me today on 3/19 from about 10:30 AM - 2:00 PM! My SIM card died on my phone, he provided clear, precise instructions, and we fixed the issue no problem. Thank you!
February 2025
Terell was a huge help and a great representative. Definitely recommend going to see him for any problems, questions, or concerns‼️